Receptionist / Customer Service Representative

This is more than a front desk role its your entry point into the insurance industry. As our Receptionist/Customer Service Representative, youll be the first friendly face or voice clients encounter while learning the business from the ground up. Its an entry-level position with a clear career path to grow into a Licensed Account Manager or Producer. If youre motivated, organized, and eager to build a career, this role is the perfect place to start. Salary Range: $25000.00 - $40000.00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Responsibilities Greet clients in person and by phone, creating a welcoming experience Answer calls, route inquiries, and take accurate messages Assist with client service tasks such as payments, ID cards, and policy documents Provide administrative support to account managers and producers Keep the office organized and running smoothly (filing, scheduling, mail, supplies) Learn agency systems and processes (training provided) Support the team at community events and agency initiatives Grow into more client-facing responsibilities as knowledge and licensing increase Requirements Positive, professional, and welcoming attitude Excellent communication skills (in-person and phone) Organized, detail-oriented, and dependable Quick learner with a willingness to grow into insurance roles Comfortable with computers (email, Microsoft Office; agency systems will be trained) Previous customer service or receptionist experience helpful, but not required Insurance license preferred but not required well help the right candidate get licensed