Receptionist

We're looking for a friendly, organized, and proactive Receptionist to be the face and first impression of our organization. In this role, you'll greet visitors, manage incoming calls, and provide critical administrative and sales support across multiple departments.

If you thrive in a fast-paced environment, enjoy helping others, and take pride in keeping things running smoothly-this could be a great fit for you.

Key Responsibilities

• Provide the initial connection and first impression for customers via phone and in person
• Answer and direct calls using a multi-line telephone system
• Greet visitors and ensure a welcoming, professional front office environment
• Assist various departments including Sales, Marketing, Accounting, and Customer Service
• Provide support where needed to ensure seamless office operations
• Help locate historical files for the sales department
• Update weekly production reports with due dates
• Support special projects and team assignments as needed
• Open, sort, and distribute incoming mail
• Manage incoming and outgoing faxes
• File and organize documents in shared drives (e.g., N-Drive)
• Request and maintain vendor Certificates of Insurance (COIs)

Required Qualifications

• 1–3 years of receptionist, administrative, or customer service experience preferred
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Comfortable using office equipment (phones, printers, scanners, etc.)
• Typing speed of at least 30 WPM with accuracy
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Self-motivated with strong follow-up and follow-through skills
• Clear communication and a customer-focused mindset