Receptionist (Usd)

FINGERPRINTING REQUIREDTop Skills:

1. Proficiency in Office 365 tools: Teams, Word, Excel (basic), PowerPoint
2. 2 years of receptionist experience, general public in person as well as email/ phone skills.

Must-Haves:At least 2 years of receptionist experienceProficiency in Office 365 tools: Teams, Word, Excel (basic), PowerPointProfessional demeanor and proactive communication via Teams and in person

Dress Code:Business Casual Required. Acceptable: Collared shirts, slacks, blouses, dresses, skirts (mid-length or longer), closed-toe shoes. Not Acceptable: Street clothes, casual wear

Role Summary:The Receptionist will serve as the first point of contact for clients, agents, and field management. This role requires a polished, professional individual who can manage front desk operations, provide exceptional customer service, and support general office functions.

Primary Responsibilities:Greet and assist clients, agents, and visitors in person and via phone/emailAnswer incoming calls and direct inquiries appropriatelyBook conference rooms and coordinate meeting logisticsAssist with ad hoc administrative tasks to support the General OfficeTroubleshoot office issues (e.g., Wi-Fi, tech support coordination)Support event logistics: room setup, printing, catering, guest access

Qualifications:Associate s or Bachelor s degree preferred (or equivalent experience)At least 2 years of receptionist experienceStrong verbal and written communication skillsExcellent organizational and multitasking abilitiesComfortable working independently and proactivelyFingerprinting required prior to start

Training & Development:On-the-job training provided, including coaching and feedback. NYL systems will be taught.Deal Breakers:No remote work option this is strictly onsite

Team & CultureThis role will provide front desk assistance to up to 30 agents, who are considered internal clients. The environment is fast-paced and professional, requiring strong interpersonal skills and the ability to work independently while staying connected with leadership via Microsoft Teams.

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans