Receptionist

Be the change you wish to see in the world! Come join our team to empower children and families in our communities to transform their lives and develop to their full potential.

Pressley Ridge Benefits

The well-being of our employees and their families is important to us. At Pressley Ridge, we strive to provide the most competitive and comprehensive employee benefit programs that are affordable and help you and your family achieve and maintain your best possible health.

• Medical coverage available with a Health Savings Account (HSA) with 50% employer match
• Prescription coverage
• Dental and vision plans
• Patient advocate and Medicare specialists available at no cost
• Dependent Care Flexible Savings Account
• Wellness incentive (up to $250)
• 403b with up to 9% employer give/match
• Free life insurance and AD&D
• Paid Time Off (PTO)
• 9 paid holidays (7 recognized holidays plus a floating and birthday holiday per year)
• Tuition reimbursement (if applicable)
• Employee Assistance Program (EAP)

Position Summary

The Receptionist is responsible for greeting visitors to the Operations Center, ensuring that the lobby space is maintained and organized, receiving and determining the nature of calls to direct them to the appropriate office personnel, sorting mail. Other responsibilities include, but are not limited to, performing assigned clerical duties such as deposits to the lockbox, typing, copying, and room scheduling. The person in this position must be professional, courteous, and maintain confidentiality of information and exercise discretion when providing information.

Responsibilities

• Support

• Operates centralized telephone control panel, using a professional and friendly greeting.

• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.

• Handles deposits of checks to lockbox via mail.

• Monitors incoming and outgoing faxes.

• Assists with meetings and trainings by logging participants, ordering meals, and setting up and tearing down, and cleaning the spaces.

• Maintains the coffee bar, snack station, and kitchen.

• Ensures office supplies are available (monitor and order).

• Handles copying tasks as needed.

• Completes any other clerical duties as assigned by administration and supporting the Executive Leadership Team as needed.

• Communication

• Takes accurate messages and communications information accordingly.

• Receives and greets, assists and directs all visitors, maintaining a professional demeanor.

• Communicates with the building management, including reporting issues or concerns.

• Documentation

• Keeps up to date with outlook calendar for meeting rooms and conference rooms.

• Retains receipts from purchases to reconcile credit card monthly.

• Supervision

• Receives supervision.

• Receives supervision from and actively communicate with supervisor on an ongoing basis throughout the week by phone, email, written message and when possible, in person regarding program matters.

• Risk Management and Safety

• Ensures visitors, clients, and guests are properly identified prior to entrance to the office.

• Stays current on Pressley Ridge policies and procedures while maintaining a proper work environment that meets state and federal regulations.

Qualifications

• Education/Credentials/Licensure:

• Requires a valid driver's license and auto insurance.

• Clearances Required by Applicable Regulations:

• State Police

• FBI

• Child Abuse Clearances

• Mandated Reporter-Recognizing and Reporting Child Abuse training certificate and/or statement

Working Conditions

• Physical Demands

• This position requires operating a keypad device 50% of the day and electronic/office equipment 50% of the day. Fingers, thumbs, hands, wrists, elbows, legs and feet are all routinely used throughout the day. The lower and upper torso is used 25% of the day. Employee must meet minimum requirements for hearing, speech, and vision. Walking is required 25% of the day. Standing occurs 25% of the day. Sitting happens 75% of the day. Reaching above the shoulder as well as bending and twisting are performed 25% of the day. This function routinely lifts 10 pounds, 4 times per day. The maximum lift is 25 pounds, 1 time per day. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Mental Demands

• Frequently performs multiple tasks and handles distractions that interfere.

• Occasionally handles diversity of problems and the need to concentrate.

• Seldom has the need for quick decisions.

• Environmental Factors

• Office.

• Working Hours

• Normal business hours, Monday - Friday, 8:00 am to 5:00 pm, additional hours as needed to fulfil duties of the job.