Receptionist/Customer Service Representative

Gross InsuranceFort Thomas, KY

$31,200 - $37,440 / year

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Overview

Remote

On-site

Compensation

$31,200-$37,440/year

Job Description

Welcome to Gross Insurance, where we believe exceptional customer service starts the moment someone walks through our door or picks up the phone! We're a friendly, community-focused insurance agency right here in Fort Thomas, Kentucky, dedicated to helping our neighbors protect what matters most. We're looking for someone with a bright personality and a knack for making people feel comfortable and valued to join us as our Receptionist/Customer Service Representative. This isn't just about answering phones; it's about being the welcoming face and voice of Gross Insurance. You'll be the first point of contact for many, playing a key role in creating a positive and helpful experience for everyone who connects with us. If you enjoy interacting with people, are naturally organized, and want to be part of a supportive local team, wed be absolutely delighted to hear from you!We do have an additional location in Walton, KY and fleixbility to work in either location is a plus.

Salary Range: $31200.00 - $37440.00 per year

Benefits

Annual Base Salary Based on Experience

Mon-Fri Schedule

Retirement Plan

Dental Insurance

Vision Insurance

Life Insurance

Responsibilities

Greet and welcome visitors in a warm and professional manner.

Answer incoming phone calls, direct them to the appropriate personnel, and take accurate messages.

Provide general administrative support, including managing mail, filing, data intake, and scheduling appointments.

Assist customers with inquiries, providing information about our services and directing them to the right resources.

Maintain a tidy and organized reception area.

Support the team with various administrative tasks as needed.

Requirements

Previous experience in a customer service or administrative role is a plus.

Excellent verbal and written communication skills.

Proficiency with Microsoft Office Suite (Word, Excel, Outlook).

A friendly and welcoming demeanor.

Strong organizational skills and attention to detail.

Ability to manage multiple tasks simultaneously.

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FAQs About Receptionist/Customer Service Representative Jobs at Gross Insurance

What is the work location for this position at Gross Insurance?

This job at Gross Insurance is located in Fort Thomas, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Gross Insurance?

Candidates can expect a pay range of $31,200 and $37,440 per year.

What employment applies to this position at Gross Insurance?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Gross Insurance?

You can apply for this role at Gross Insurance either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.