Receptionist/Mail Room Clerk

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Receptionist/Mail Room Clerk to join our growing team in Bethlehem, PA.

In this role, you will process all incoming and outgoing mail accurately and efficiently, maintain and replenish office supply inventory, support general office functions, and provide backup coverage for front desk/reception duties.

How You Will Contribute:

• Open and scan incoming mail to appropriate individuals in a timely manner.

• Maintain sufficient funds in the postage meter.

• Maintain and organize office supply inventory; monitor levels and reorder as needed.

• Pick up and distribute interoffice correspondence at least twice daily.

• Scan incoming faxes and route to the appropriate recipients.

• Monitor the Mail Room email inbox and distribute correspondence accordingly.

• Sort, process, and apply accurate postage to all outgoing mail, including overnight shipments; ensure mail is ready for scheduled pickup.

• Assist with office support tasks such as photocopying, bulk mailing preparation, and printing/mailing certificates of insurance.

• Serve as backup Receptionist, including:

• Greeting and directing visitors

• Answering, screening, and routing incoming calls

• Monitoring visitor check‑in/out

• Providing general front desk support to ensure professional office operations

• Maintain a daily log of all checks received in the mail.

• Perform additional duties as needed.

• Fulfill toner replacement requests and maintain toner inventory.

• Distribute overnight packages received at the front desk.

Skills & Experience to be Successful:

• High School diploma or equivalent.

• Ability to learn and utilize the agency management system.

• Ability to work at a computer terminal for extended periods.

• Ability to lift up to 20 pounds for stocking and unpacking materials.

• Pleasant, professional phone manner.

• Ability to work efficiently in a fast‑paced environment.

• Strong attention to detail and organizational skills.

• Ability to interact with internal employees, vendors, and visitors in a professional manner.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".