Recruitment & Retention Specialist

The Institute for Human Services (IHS) is Hawaii's most comprehensive human services agency dedicated to ending and preventing homelessness. For over 45 years, we've been at the forefront of creating tailored solutions for those in crisis, offering a continuum of care that includes emergency shelters, housing programs, health services, employment assistance, and outreach.

The Recruitment and Retention Specialist works closely with Talent Manager and other department managers to execute and ensure that the hiring initiatives and processes meet the needs of the organization. This role ensures the employee experience aligns with contract expectations and the overall strategies and goals of the departments. This position researches and develops opportunities to recruit, retain, and promote a culturally diverse workforce.

Compensation:

Starting from $50,000 annually, actual pay commensurate with experience.

Essential Functions:

1. Demonstrate excellent customer service consistent with the standards contained in the Vision, Mission, and Values of the organization.
2. Recruit, interview, and facilitate the hiring of qualified job applicants for open positions and collaborate with the talent team and department managers to understand needs, skills and competencies required for openings while minimizing the cost-per-hire.
3. Coordinate and help to manage the full life cycle recruitment (post, source, prescreen, schedule, background/references, offer and onboarding, etc); Conduct, facilitate and/or assist with all the appropriate background checks and employee eligibility verifications according to departmental procedures and contractual requirements.
4. Partner with Finance to ensure accurate labor and allocations tracking are current and align with contract requirements.
5. Coordinate and assist with New Hire Values Orientation and onboarding programs.
6. Execute HR/Workforce Excellence transactions and initiatives including but not limited to onboarding check-ins (30/60/90 day etc), support employee relations and retention efforts ongoing.
7. Handle employment-related inquiries from applicants, employees, and supervisors, problem solve where necessary and refer complex and/or sensitive matters to the Director of Workforce Excellence or others as appropriate.

Required Knowledge/Skills/Abilities:

1. Knowledge of federal and state employment laws and HR recruitment and retention best practices.
2. Strong interpersonal, verbal and written communication skills.
3. Strong analytical and organization skills.
4. Ability to prioritize tasks and able to maintain confidentiality in sensitive situations.
5. Possess personal qualities of integrity, patience and commitment to mission.
6. Flexible and able to multitask; can work within an ambiguous, fast-moving environment.

Required Education and Experience:

1. Bachelor’s Degree in Business, Human Resources or related field.
2. One to two years of recruiting or generalist HR experience working in a fast paced environment.

Position Type/Expected Hours of Work: Generally Monday through Friday during business hours. Some evenings, weekends and holidays as needed. Hours and days may vary based on the needs of the organization.

IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and is proud to be an employer of national service.