Regional Director Operations In Washington - Mental Health 901
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Overview
Job Description
Regional Director of Operations- Northern Washington
Location Requirement: Must reside between Bellingham and Everett/North Seattle (regional travel required)
Not remote. Hybrid role. Must be visiting programs 3-4 days per week.
Directing programs in: Sedro Wooley, Stanwood, Tukwila.
Lead with Purpose. Drive Impact. Transform Lives.
At Telecare, we don't just operate programs-we transform lives through recovery-focused behavioral health services. Our leaders are at the center of that mission.
We are seeking a Regional Director of Operations (RDO) to lead a portfolio of programs across Northern Washington. This high-visibility role drives clinical excellence, workforce stability, financial performance, and strategic growth in partnership with county and state stakeholders.
If you are a mission-driven, people-first leader who thrives in complex environments, this is your opportunity to make a meaningful impact at scale.
Why This Role Matters
As an RDO, you connect strategy to execution-driving measurable outcomes across multiple programs, including:
Quality care for individuals with serious mental illness
Workforce engagement and retention
Strong county and state partnerships
Financial health and sustainability
What You'll Do
Lead Regional Operations
Oversee multiple programs with full accountability for performance
Execute strategic goals aligned with Telecare's mission
Drive Clinical Quality
Ensure safe, recovery-oriented care
Lead quality improvement and compliance efforts
Build High-Performing Teams
Coach and develop Program Administrators
Strengthen recruitment, retention, and engagement
Strengthen Partnerships
Partner with county and state stakeholders
Represent Telecare across community and regulatory settings
Own Financial Performance
Manage budgets, FTE alignment, and expenses
Identify opportunities for efficiency and growth
What Sets You Apart
High emotional intelligence and self-awareness
Strong financial and operational acumen
Proven ability to lead through change and complexity
Skilled at building, developing, and holding teams accountable
Ability to influence across clinical, HR, finance, and external partners
Operational Excellence at Telecare
We measure success across four pillars:
Clinical Quality Excellence- Safe, consistent care
Workforce Engagement- Stable, growing teams
Customer Satisfaction- Trusted partnerships
Financial Security- Sustainable operations
Schedule & Compensation
Schedule:
Full-Time, Salaried | Monday-Friday, 8:00 AM - 5:00 PM
Participation in a scheduled on-call rotation is required.
Compensation:
Starting salary range: $157,519.25 - $194,565.62 annually
Full range up to $231,611.98
Final compensation is based on experience, qualifications, and geographic location, with flexibility for highly qualified candidates.
Qualifications
10+ years of progressive healthcare operations leadership
Multi-site leadership experience (behavioral health preferred)
Master's degree in a related field
Strong knowledge of labor relations and employment practices
Proven success driving operational and financial outcomes
Why Telecare
60+ years of impact in behavioral health
High-visibility leadership opportunity
Collaborative, mission-driven culture
Partnership with senior leadership across the organization
EOE AA M/F/V/Disability
Sign-on bonus eligibility may exclude internal candidates and those employed within the past 12 months.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.