Regional Float Front Desk - AR Region

Regional Float Front Desk Team Member / Director of First Impressions (D.O.F.I.)Pay: $15.00 per hour

Schedule: Part-Time / As Needed | 12-Hour ShiftsFloat Area: Maumelle, Bryant & Sherwood, ArkansasHealthCARE Express is looking for a friendly, dependable, and flexible team member to join our team as a Regional Float Director of First Impressions, or D.O.F.I.This is a part-time, as-needed position providing front desk coverage at our Maumelle, Bryant, and Sherwood clinics. Rather than being assigned to one location, you'll float between these clinics based on coverage needs.This is a great fit for someone who enjoys variety, works well with different teams, and has the flexibility to travel between locations.Pay & Schedule$15.00 per hour

Part-time, as-neededPrimarily 12-hour shifts from 8:00 AM to 8:00 PMMust be willing and able to work at Maumelle, Bryant, and SherwoodHours and clinic location will vary based on coverage needs

What You'll Be DoingAs a Regional Float D.O.F.I., you'll help keep front office operations running smoothly wherever you're needed. Responsibilities include:Welcoming patients and assisting with check-inConfirming patient demographics and insurance information

Answering incoming calls

Collecting payments and maintaining accurate patient accounts

Scanning and maintaining patient documentation

Responding to patient questions and concerns professionally

Maintaining patient privacy and following HIPAA requirements

Communicating closely with providers and other team members

Cross-training and stepping in where support is needed

Who We're Looking ForWe're looking for someone who is adaptable, organized, dependable, and comfortable working in different clinic environments. Strong communication and customer service skills are important, along with the ability to manage multiple responsibilities in a fast-paced setting.Basic computer skills are required, and previous medical office or front desk experience is helpful.Why HealthCARE Express?HealthCARE Express is committed to developing team members, encouraging growth, and creating a workplace people genuinely enjoy being part of. We work hard, support one another, and keep excellent patient care at the center of what we do.About HealthCARE ExpressHealthCARE Express proudly operates 15 urgent care clinics, along with a specialty clinic and medical billing department, serving communities across Texas, Arkansas, Oklahoma, and Louisiana.