Regional HR Director

Job Title: Regional Human Resources Director

Location: Travel between Weston and Cape Cod Communities

Employment Type: Full Time Salaried Exempt

Salary Range: $75,000-$95,000 annually

Department: Human Resources

About Us: Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.

Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!

Position Summary: The Regional Human Resources Director (RHRD) serves as a senior, field-based HR leader responsible for aligning community-based HR operations with Maplewood Senior Living's strategy. This role provides strategic leadership across a cluster of communities while ensuring consistent execution of HR practices related to compliance, recruitment, retention, engagement, and workforce development.

Acting as a bridge between Home Office HR team and community operations, the RHRD directly supports and mentors on-site Community HR Directors, monitors key HR systems and processes (e.g., UKG, LMS), and ensures regulatory compliance in alignment with CQE standards and company policies. The RHRD also plays a pivotal role in advancing talent development, promoting employee engagement, and reinforcing Maplewood's culture and HEART values.

Key Responsibilities

Regional HR Leadership

• Provide coaching, mentorship, and direct oversight to community-based HR Directors to ensure alignment with organizational policies, standards, and service expectations.
• Serve as a primary escalation point for complex employee relations issues, investigations, and progressive discipline matters.
• Conduct quarterly compliance site reviews, ensuring readiness for semi-annual CQE audits, including documentation, file maintenance, and training compliance.
• Reinforce the consistent use of UKG and other HR tools to support audit readiness and operational efficiency.

Recruitment & Retention

• Collaborate with Executive Directors and HR Directors to execute recruitment strategies, particularly for high-turnover and hard-to-fill positions.
• Lead workforce planning efforts and monitor turnover metrics, aiming to support a minimum 10% reduction in regional turnover.
• Strengthen early-tenure engagement through improved onboarding and 30/60/90-day check-ins.

Talent Development & Succession

• Support career pathing, performance management, and leadership development in coordination with LMS content and operational leadership.
• Facilitate succession planning and leadership pipeline development by identifying and advancing high-potential associates.

Community HR Operations & Compliance

• Oversee accurate recordkeeping, labor law postings, and adherence to state-specific HR regulations.
• Coordinate with Home Office HR on payroll processing, benefit enrollment, leave administration, and compliance reporting.
• Manage onboarding, orientation, and assimilation programs for new hires, including documentation and policy alignment.
• Support performance evaluations, stay interviews, and training delivery based on community needs (e.g., dementia care).

Culture & Engagement

• Champion initiatives that foster a positive and inclusive work environment, aligned with Maplewood's HEART values and lifestyle standards.
• Leverage employee feedback platforms (e.g., Roots) and associate surveys to drive community-specific engagement action plans.
• Promote wellness, recognition, and peer mentorship initiatives to support employee satisfaction and retention.

Qualifications

• Bachelor's degree in human resources, Business Administration, or related field (Master's or HR certification preferred).
• Minimum of 7 years of progressive HR leadership experience, including multi-site oversight, preferably in senior living, healthcare, or hospitality.
• Demonstrated ability to lead HR professionals and manage field-based HR operations.
• Strong knowledge of employment law, compliance auditing, employee relations, and HRIS systems (preferably UKG).
• Proven success in reducing turnover, enhancing engagement, and implementing performance and learning systems.
• Ability to travel regularly within assigned region (approx. 30-40%).

Why You'll Love working for Us:

• Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
• HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
• Growth Opportunities: We promote and foster career development and continuous learning.
• Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
• Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!