Overview
Job Description
Job Description
The Regional Manager, reporting to the Regional Director, supports operations in the Des Moines, Iowa market. This will involve creating a highly motivated team environment and working closely with your Store Managers to improve their performance, so they are able to efficiently develop team members, executing store processes, while ensuring that we continue to provide an industry leading customer experience. Your region can include multiple cities and/or states. Other duties will include recruiting and retaining talent in your market and implementing sales strategies and supporting the overall success of their stores.
Primary Responsibilities include (but are not limited to):
- Primary responsibility will be to oversee Brakes Plus locations in assigned region.
- Meeting or exceeding sales and profit goals
- Staffing your region with the strong employees
- Retaining your team, and ensure people are in the right positions
- Responsible for employee reviews and personnel issues
- Resolving customer complaints
- Review, approve, and control payroll through scheduling, payroll reports, and percentages
- Creates a highly motivated team environment/climate
- Coaching and training using S&P's
- Evaluating performance and productivity of all personnel
- Ensuring store safety, including the use of and maintenance of safety equipment
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