Regional Pizza Quality Control Specialist

Description

The Regional Pizza Quality Control Specialist plays a key role in maintaining Sal's Pizza's reputation for excellence by ensuring product quality, consistency, and brand standards across all locations. This role is a hands-on role that conducts on-site audits, works hand and hand with location staff, evaluates food preparation and presentation, and is expected to actively participate in daily pizza operations when on-site - including making pizzas, supporting prep, and working alongside store teams - to fully understand execution, identifying opportunities, and model brand expectations.

Important: We are seeking candidates based in the Lakes Region or Providence, RI to support regional quality operations.

Key Responsibilities

• Conduct regular on-site evaluations of product quality, presentation, and adherence to brand standards.
• Partner with location managers to review audit results and support improvement plans.
• Monitor recipe accuracy, ingredient handling, and portion control to ensure consistency.
• Perform detailed product testing and sampling to verify compliance with quality expectations.
• Document findings, prepare reports, and communicate action plans to Operations leadership.
• Support the development and implementation of quality KPIs and tracking systems.
• Assist with training initiatives related to food quality and operational standards.
• Maintain a proactive presence in the field, fostering accountability and operational excellence.
• Actively engage in daily pizza operations during site visits, including pizza preparation, line support, and execution of core menu items, to assess quality and consistency firsthand.
• Work side-by-side with store teams to observe workflows, reinforce best practices, and demonstrate proper techniques when needed.
• Serve as a role model for Sal's operational standards by leading through example in the kitchen and on the line.
• Provide support for opening new locations.

Requirements

• 2+ years of experience in restaurant operations, quality control, or hospitality management.
• Strong knowledge of pizza preparation, ingredient handling, and food safety standards.
• Exceptional attention to detail and ability to identify and correct process deviations.
• Excellent communication and relationship-building skills; comfortable coaching managers and teams.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and digital reporting tools.
• Valid driver's license and reliable transportation for travel to multiple locations weekly

Compensation & Benefits

• Competitive hourly pay: $24.00-$28.00 per hour (based on experience).
• Mileage reimbursement for travel between locations.
• Health, dental, and vision benefits.
• Paid time off and 401(k) plan.
• Clear growth path for individuals looking to build a long-term career with Sal's Pizza, with advancement opportunities into Senior Specialist, Field Performance Manager, or broader Operations leadership roles.