Regional Support Manager

The Woodhouse Day SpaLakewood, Colorado

$65,000 - $75,000 / year

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Overview

Schedule

Full-time

Career level

Director

Compensation

$65,000-$75,000/year

Job Description

Position Title: Regional Support Manager

Department: Operations

Reports To: Director of Operations and Vendor Partnerships

Travel: This role may require up to 50% travel

Location: Lakewood, CO

FLSA Status: Salaried, Exempt

ABOUT WOODHOUSE:

Woodhouse is a sanctuary that goes beyond a day of wellness, nurturing guests to integrate

mood-care practices into their daily lives. Every moment of our experience connects guests

to their overall well-being. Our guests leave feeling more alive, joyful, and connected. We

are currently looking for a Regional Support Manager to help us reach this vision. The

Regional Support Manager is the representation of The Woodhouse Day Spas brand to the

franchisee community. They drive the overall satisfaction of Spa guests, profitability, and

adherence to brand standards. They also embody and foster all aspects of the brand,

culture, and core values to protect the franchisees’ investment and future.

KEY RESPONSIBILITIES:

OPERATIONS

Develop and maintain relationships with existing/new Franchise Owners and

their teams for strong collaboration and business leadership.

Travel to support new/existing spas in all facets of our Success Model (People,

Operations, Marketing, Financials, and Relationships).

Perform Store Operations Visits at least one time per quarter

Provide leadership by generating excitement, enthusiasm, a positive attitude

and commitment to company values and objectives

Provide ongoing support and coaching for franchisees in-store operations, new

implementations and marketing initiatives while ensuring compliance with

WH franchise standards

Assist the Training and Marketing team in creating new tools and materials as

needed

Understand and be able to analyze the region’s Key Performance continuously

Indicators (KPI’s) to uncover trends and poor performance symptoms and to

provide intelligent, effective, and timely solutions for market and studio growth

Lead and Conduct “Spa Visits” to provide coaching and feedback regarding the

results from the visit to support brand protection initiatives

Monitor Franchise performance through Key Performance Indicators, P&L

Analysis, and through Quarterly Business Reviews with the franchisees

Identify and Manage “At Risk” Spas; Evaluate individual franchise leadership

engagement, guest and employee culture, business plan quality & business

review, organizational structure, and provide coaching for improving overall

effectiveness.

Monitor and provide feedback to franchisees on Operational execution and

performance.

Consistently act in a manner that is in line with our core values

REQUIRED SKILLS & QUALIFICATIONS:

Excellent Communication skills

Experience with managing a team

High level of Integrity

Experience with a P&L

Professional and solution-oriented with an ability to resolve conflict

Ability to stand for long periods of time

Ability to Travel

Ability to lift 50 poundsThis is a full-time, salary-exempt position. 10% Bonus Opportunity.

Compensation: $65,000.00 - $75,000.00 per year

Passion Meets Purpose at Woodhouse

At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.

Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.

About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

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FAQs About Regional Support Manager Jobs at The Woodhouse Day Spa

What is the work location for this position at The Woodhouse Day Spa?

This job at The Woodhouse Day Spa is located in Lakewood, Colorado, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at The Woodhouse Day Spa?

Candidates can expect a pay range of $65,000 and $75,000 per year.

What employment applies to this position at The Woodhouse Day Spa?

The Woodhouse Day Spa lists this role as a Full-time position.

What experience level is required for this role at The Woodhouse Day Spa?

The Woodhouse Day Spa is looking for a candidate with "Director" experience level.

What is the process to apply for this position at The Woodhouse Day Spa?

You can apply for this role at The Woodhouse Day Spa either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.