Regional Travel Industry Sales Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort - and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we'll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Four Seasons Resort Maui at Wailea is looking for a Regional Travel Industry Sales Manager who has a passion for excellence and the spirit of aloha.

We are seeking a Full Time Remote - Regional Travel Industry Sales Manager to manage the Travel Industry segment across the West Coast & Central States of the US, and select key international markets, driving business to our Hawaii Collection. This remote-based position must be located on the West Coast with convenient access to major hubs. Travel into market and resorts is occasionally required, with a start date of February 2026.

About the Hawaii Collection

This role represents the Four Seasons Resorts Hawaii Collection:

• Four Seasons Resort Hualālai

• Four Seasons Resort Maui at Wailea

• Four Seasons Resort Oʻahu at Ko Olina

What you will do:

Sales & Business Development

• Proactively solicit, confirm, and grow business from travel agencies and leisure accounts

• Capable of building a strategic plan of 1 - 3 years for one's market and include target accounts, percentages of business growth and how to achieve this growth, and comprehension of key competitors from which to pull share of market to Four Seasons.

• Build and maintain a strategic target account list, focusing on high impact opportunities and market share growth

• Conduct outside sales calls, client entertainment, trade shows, FAM trips, and site inspections to maximize exposure and conversion

• Leverage tools such as Opera, Golden Sales & Catering, SalesDesk, FSID & RevFinder , and additional internal systems to identify and capture new opportunities

• Partner with the Worldwide Sales Offices and engage in global Four Seasons initiatives

Sales Execution & Effectiveness

• Consistently achieve or exceed sales goals, conversion metrics, and revenue targets

• Maintain Golden Sales & Catering hygiene with accurate documentation, account traces, etc.

• Ensure seamless execution between clients and resort operations teams

• Demonstrate strong knowledge of product offerings, seasonal demand patterns, and competitor landscape

• Protect the Golden Hours of selling time by prioritizing proactive business development

Collaboration & Market Engagement

• Work closely with resort-based teams in Revenue, Reservations, PR, and Marketing to align efforts

• Knowledge and recognition of key operational leaders at each resort. Builds and maintains relationships with each resort team recognizing ownership in these relationships and their development. Engage in local travel and business organizations to represent the Four Seasons brand

• Participate in regular sales and revenue meetings, strategy meetings, and cross-property initiatives

• Be self-sufficient and independent due to remote position on the West Coast

Administration & Reporting

• Prepare sales strategies, trip/FAM budgets, activity reports, and account plans

• Support broader Commercial initiatives and special projects as needed

• Demonstrate curiosity and continuous learning related to the market, industry trends, and selling skills

What you will bring:

• Experience: Minimum 3-5 years in luxury Travel Industry sales, with a proven track record of driving revenue and managing key accounts. Remote and Resort sales experience preferred

• Education: College degree in hospitality, business, or related field preferred

• Skills:

• Strong negotiation, and influencing abilities

• Excellent organizational and time management skills

• High level of professionalism, integrity, and relationship-building acumen

• A naturally optimistic outlook and positive energy that inspires clients and colleagues alike

• Proficiency in Opera, Golden Sales & Catering, and Microsoft Office; experience with sales tools (e.g., SalesDesk, BI platforms) a plus

• Other: Ability to travel occasionally; flexible to adapt to business needs

What We Offer:

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Accommodation at other Four Seasons Hotels and Resort

• Complimentary Dry Cleaning for Employee Uniform

• Complimentary Employee Meals

Compensation: $115,000 - $130,000 per year

Learn more about Four Seasons

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Learn more about Four Seasons Resorts Hawai'i on Social Media

Instagram: @FSOahu @FSMaui @FSHualalai

Twitter: @FSOahu @FSMaui @FSHualalai

Facebook: Search for Four Seasons Resorts O'ahu at Ko Olina, Maui, and Hualalai

We look forward to receiving your application! Mahalo!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf