Registered Nurse, Triage - Almara OGI Maple Grove

The Registered Nurse- Triage provides healthcare information, education, recommendations, and general nursing care to obstetric, infertility, and gynecologic patients in the clinic setting. Interacts with patients, physicians, nurse practitioners, clinic staff, and non-OBYGN clinic personnel by phone, email, fax, and in person.

This is a full-time, FTE 1.0, role Monday- Friday 8:30 AM - 5:00 PM scheduled based upon business needs, may vary out of our Maple Grove location.

Almara Women's Health | Obstetrics, Gynecology & Infertility is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Essential Functions:

• Triage incoming calls, route calls to providers per protocols or as deemed appropriate
• Review and communicate provider responses with patients
• Route results to providers per protocol
• Review and communicate with patients on labs and other tests per protocols and/or provider responses
• Follow up on abnormal Pap smears, mammograms, ultrasounds
• Manage prescription refills, prior authorizations
• Assist OB patients with MAC/Perinatology appointments as needed
• Interact with Home Healthcare, Out-patient hospital services, other non-OGA healthcare providers/clinics per provider orders
• STD notification to Minnesota Department of Health
• Provide general resource information for providers and other clinic departments as requested
• Review and update existing triage protocols and write new triage protocols as needed
• Screen post 20-week OB transfer calls
• Follow up on OB patients that have not been seen for two or more months
• PHQ-9 calls
• Documentation of all patient interactions/calls
• External monitoring NST
• Foley catheter removal and insertion as needed
• Any and all other duties as assigned

Education and Experience Requirements:

• RN: Diploma graduate from an accredited school of nursing; Bachelor's Degree (BSN) or Associate's Degree (ADN) in nursing from an accredited college; current or pending reciprocity, Minnesota State Board of Nursing license.
• Previous OB and/or GYN experience, Nursing triage experience preferred

Benefits & Compensation:

• Actual starting pay will vary based on education, skills, and experience.
• We offer a comprehensive benefits package - to learn more click here.
• Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
• All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.

Working Conditions:

• Ability to sit for extended periods (up to 8 or more hours per day).
• Frequent use of hands and fingers for typing, writing, and handling documents.
• Occasional standing, walking, bending, or reaching within the office environment.
• Ability to lift and carry office supplies or files weighing up to 20 pounds.
• Visual acuity to read electronic and paper documents.
• Auditory ability to participate in phone or video calls clearly.
• Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).

Setting:

• Clinic

Essential Requirements:

Ability to:

• Comply with company policies, procedures, practices, and business ethics guidelines.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance.
• Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
• Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

Notes

• Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing HR@RevoHealth.com. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.
• We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees/employee-rights-and-responsibilities
• Please note: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Revo/ i-Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.