Rehab Business Development Director, Frazier Rehab Institute, 8a-5p

Primary Location:

Frazier Rehab Institute - UMC

Address:

220 Abraham Flexner Way Louisville, KY 40202

Shift:

First Shift (United States of America)

Job Description Summary:

UofL Health is a not-for-profit 501(c)(3) fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, more than 250 physician practice locations, and more than 1,200 providers in Louisville and the surrounding counties, including southern Indiana. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.

Job Description:

     The Rehab Business Development Director provides strategic operational oversight, management, and leadership for the Admissions and Care Management departments at Frazier Rehabilitation Institute. Responsibilities include efficient and effective management of rehab throughput from appropriate admissions to timely discharges using data-driven and industry standard implementation to maintain competitive advantage within the rehab market.

     The Rehab Business Development Director is responsible to create an environment and culture that enables Frazier Rehab Institute and the UofL Health system to fulfill its mission to by meeting and exceeding its established goals, conveying the Frazier mission to all stakeholders and holding staff accountable for performance, motivating staff to improve performance and being responsible for the department operations assessment and continuous individual and department improvement.  The Director has knowledge of the post acute care network, regulations and compliance standards, as well as clinical cost reduction, utilization management, care transitions, population management, marketing, defined quality metrics, continuous performance improvement, appropriate reimbursement. Ensures efficient and professional services designed to meet the needs of the referring partners, patients, personnel, medical staff, students, and the hospital’s strategic objectives. Requires payor conditions of participation and reimbursement terms and conditions. Position requires effective continuous collaboration with UofL Health system leadership, physicians, community stakeholders and regional referral sources.

Essential Functions:

• Provide director-level leadership and operational oversight for Admissions and Care Management in alignment with Frazier Rehabilitation Institute and UofL Health system mission, vision, and values.
• Support organizational strategic planning by aligning access, throughput, and referral management strategies with hospital and system goals.
• Ensure departmental accountability structures are in place to support ethical conduct, transparency, and performance excellence.
• Promote a culture of safety, quality, patient-centered care, and continuous performance improvement consistent with CARF principles.
• Ensure fair, timely, and appropriate access to rehabilitation services using standardized admission criteria consistent with expectations.
• Oversee patient flow from referral through admission, transfer, and discharge to support continuity of care across the post-acute continuum.
• Collaborate with interdisciplinary teams to remove barriers to access and transitions, promoting seamless care coordination and discharge planning.
• Monitor and improve timeliness of admission and discharge processes to optimize patient outcomes and system efficiency.
• Ensure admissions and care management processes reflect person-centered, culturally responsive practices that respect patient preferences, strengths, and goals.
• Support engagement of families, caregivers, referral partners, and community stakeholders throughout the rehabilitation episode.
• Ensure professional, responsive service delivery that meets the needs of patients, families, physicians, staff, students, and referral sources.
• Ensure compliance with CARF standards, CMS Conditions of Participation, payer requirements, and applicable state and federal regulations.
• Oversee processes that mitigate organizational risk related to admission decisions, utilization management, and care transitions.
• Ensure documentation, processes, and decision-making support accreditation readiness and survey success.
• Apply expertise in utilization management, population health, and care transitions to ensure clinically appropriate, cost-effective use of rehabilitation services.
• Support appropriate reimbursement by ensuring compliance with payer authorization, documentation, and medical necessity requirements.
• Contribute to clinical cost reduction strategies while preserving quality, access, and patient outcomes.
• Lead, coach, and develop Admissions and Care Management staff to ensure role competency, performance accountability, and professional growth.
• Foster staff engagement, motivation, and adherence to CARF-aligned service standards.
• Ensure staff are educated on regulatory requirements, ethical practices, and performance expectations related to access and throughput.

Other Functions:

• Partner with marketing and leadership teams to strengthen relationships with referral sources, community providers, and post-acute care partners.
• Represent Frazier Rehabilitation Institute and UofL Health system to external stakeholders, communicating program outcomes, access standards, and value.
• Support growth strategies consistent with rehab expectations for community responsiveness and integrated care.
• Performs other duties as assigned

Additional Job Description:

Education:

• Bachelors degree in a clinical healthcare related field. Masters preferred.

Experience:

• Minimum of five (5) years of related experience in case management and/or rehab admissions.
• Minimum of three (3) years leadership experience.
• Experience directing a census/case/utilization management program in a complex matrix organization (required).
• Marketing/community relations experience (preferred).

Licensure:

• Licensed clinical professional for example RN, RT, PT, OT, SLP.

Certification:

• Basic Life Saving (BLS) accredited by the American Heart Association (AHA) (required)