Reimbursement Services Representative
HME Specialists LLCAlbuquerque, NM
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Overview
Remote
On-site
Job Description
Our Purpose
We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.Role Overview
As a Reimbursement Services Representative, you will support timely, accurate billing by confirming coverage details, resolving missing information, and keeping patient accounts current in a fully remote setting. This role exists to reduce reimbursement delays and ensure patients and payers have clear, correct documentation.Key responsibilities include:
- Confirming insurance eligibility via phone and online portals
- Contacting patients to obtain updated insurance details
- Updating accounts with correct coverage and related invoices
- Managing assigned queues, reports, emails, and denial documentation
- Sending termination letters when patients cannot be reached and processing returned mail
Required skills and qualifications:
- Strong attention to detail and clear written communication
- Professional, empathetic customer service and phone presence
- Self-motivated, organized, and comfortable working independently
If you’re ready to contribute to accurate reimbursement outcomes while supporting patients with care, apply today.
A Typical Day
Your day begins by reviewing paper denials received by mail and organizing them for follow-up. You’ll move between online payer portals and phone calls to confirm current coverage, then document updates in the patient record so billing details align with the latest information. Throughout the day, you’ll rotate through email, system reports, and work queues to keep items moving and prevent aging accounts. When patients are difficult to reach, you’ll prepare and mail required termination letters, then log and route any returned mail appropriately. The pace is steady and detail-driven, with clear priorities and frequent documentation touchpoints.Benefits Package
We offer Medical, Dental, and Vision coverage, plus Life Insurance. You’ll also have access to a 401(k), Paid Time Off, and a Competitive Salary.Automate your job search with Sonara.
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FAQs About Reimbursement Services Representative Jobs at HME Specialists LLC
What is the work location for this position at HME Specialists LLC?
This job at HME Specialists LLC is located in Albuquerque, NM, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at HME Specialists LLC?
Employer has not shared pay details for this role.
What employment applies to this position at HME Specialists LLC?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at HME Specialists LLC?
You can apply for this role at HME Specialists LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.