Relationship Manager Associate

First Bank OnlineShelbyville, TN

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Job Description

Position Summary:

The Relationship Manager Associate (RMA) provides administrative processing support to the Relationship Manager (RM) team while providing a high level of customer service to clients. The RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM team for sales opportunities and brand awareness.

Essential Duties and Responsibilities:

Function as a member of the Relationship Manager team providing support to Commercial Real Estate and/or Retail Banking teams as needed.
Prepare and review all account documentation pertinent to loans, and monitor the administration of the loan closing process.
Review loan files to ensure file completeness, including the proper security of designated collateral.
Monitor past dues and future maturities, manage draws, and update RMs on a regular basis.
Actively work to develop relationships with all Bank partners to identify cross-sell opportunities and referral business.
Answer phones and/or greet FirstBank visitors, providing assistance and direction as appropriate.
May assist with preparation of Loan Committee packets.
Provide consistent, distinctive service to all clients when delivering the FirstBank service experience.
Practice safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, risk management policies, and security protocols.
Regular and reliable attendance.
Perform other duties as assigned.

Qualifications:

Exhibit a foundational understanding of banking industry regulatory compliance including FirstBank-specific policies and procedures, applying knowledge and best practices as appropriate.
High school diploma or the equivalent required, with Bachelor's degree preferred
Minimum two years with banking experience preferred
May require National Mortgage Lending Service (NMLS) certification

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FAQs About Relationship Manager Associate Jobs at First Bank Online

What is the work location for this position at First Bank Online?

This job at First Bank Online is located in Shelbyville, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at First Bank Online?

Employer has not shared pay details for this role.

What employment applies to this position at First Bank Online?

First Bank Online lists this role as a Full-time position.

What experience level is required for this role at First Bank Online?

First Bank Online is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at First Bank Online?

You can apply for this role at First Bank Online either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.