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Remote - Service Consultant

Spade RecruitingAkron, OH
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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Health Insurance
Flexible/Unlimited PTO
Career Development

Job Description

Role Overview

We are expanding our remote team and are seeking dependable, people-focused individuals to fill several customer-facing roles. This position blends client support and virtual consulting, assisting members who have requested information about available programs. Ideal candidates are clear communicators, comfortable working independently, and interested in long-term professional growth.

About the Organization

This opportunity is with a well-established organization that has supported working professionals and union-affiliated members across North America for decades. Millions of individuals rely on these programs to supplement or replace traditional workplace benefits that may be reduced or discontinued due to job changes or retirement.

The organization is recognized for its strong financial foundation, commitment to transparency, and emphasis on ethical service. Its workplace culture prioritizes training, advancement, and leadership development, creating a stable environment for individuals looking to build a lasting career rather than a short-term job.

Key Responsibilities

  • Communicate with members through inbound and outbound phone calls

  • Schedule and conduct virtual appointments

  • Present program information clearly and professionally via online meetings

  • Assist with applications and required documentation

  • Perform basic data entry and follow established quality standards

  • Maintain accurate records and client follow-ups

  • Participate in optional leadership and professional development sessions

What You’ll Receive

  • Weekly advances plus performance-based bonuses

  • Average first-year earnings of approximately $55,000

  • Clear advancement and leadership pathways

  • Flexible scheduling options

  • Fully remote, work-from-home position

  • Residual income potential

  • Comprehensive health benefits

  • Personalized one-on-one training and mentorship

  • Annual incentive trips to premium destinations

  • Supportive, performance-driven team environment

Qualifications

  • Strong verbal and written communication abilities

  • Effective time management and organizational skills

  • High school diploma required (post-secondary education considered an asset)

  • Customer service, retail, or call-center experience is helpful but not mandatory

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FAQs About Remote - Service Consultant Jobs at Spade Recruiting

What is the work location for this position at Spade Recruiting?
This job at Spade Recruiting is located in Akron, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Spade Recruiting?
Employer has not shared pay details for this role.
What employment applies to this position at Spade Recruiting?
Spade Recruiting lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Spade Recruiting?
Spade Recruiting is looking for a candidate with "Senior-level" experience level.
Does Spade Recruiting allow remote work for this role?
Yes, this position at Spade Recruiting supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Spade Recruiting for this role?
Spade Recruiting offers following benefits: Health Insurance, Flexible/Unlimited PTO, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Spade Recruiting?
You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.