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Remote - Entry Level Customer Service

Spade RecruitingHonolulu County, HI
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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Dental Insurance
Life Insurance
Career Development

Job Description

About Us

For generations, we’ve partnered with unions, credit unions, and associations across Canada to deliver permanent benefits that families depend on. Our mission is to provide working families and their children with lasting protection and peace of mind. As we expand, we’re searching for driven individuals who want to grow their careers while making a meaningful difference.

The Opportunity

We’re hiring entry-level representatives to guide members through their benefit options and ensure ongoing support. This role is ideal for individuals who enjoy teamwork, clear communication, and professional growth — all within a flexible, remote-first environment.

Responsibilities

  • Meet with members virtually (Zoom/phone) to review benefit requests

  • Explain coverage options and answer questions clearly

  • Provide follow-up service and maintain strong client relationships

  • Complete applications and records with accuracy and detail

  • Collaborate with teammates and share ideas to improve processes

Requirements

  • Eligible to work in the U.S.

  • High school diploma or equivalent (college experience an asset)

  • Customer service, sales, or team-based experience is helpful but not required

  • Comfortable using Zoom and online tools with attention to detail

  • Strong communication skills — written and verbal

Preferred Skills

  • Team-oriented mindset with a collaborative approach

  • Ability to adapt quickly in changing environments

  • Organized, reliable, and self-motivated

  • Confident using digital platforms to engage with clients

What We Offer

  • Comprehensive benefits including dental, prescription, travel insurance, and life coverage

  • Remote flexibility — design a schedule that fits your life

  • Incentives & recognition with bonuses and annual trips (Bahamas, Cancun, Las Vegas, and more)

  • Career growth with structured training and leadership development

  • Supportive culture where your contributions are valued and rewarded

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FAQs About Remote - Entry Level Customer Service Jobs at Spade Recruiting

What is the work location for this position at Spade Recruiting?
This job at Spade Recruiting is located in Honolulu County, HI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Spade Recruiting?
Employer has not shared pay details for this role.
What employment applies to this position at Spade Recruiting?
Spade Recruiting lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Spade Recruiting?
Spade Recruiting is looking for a candidate with "Senior-level" experience level.
Does Spade Recruiting allow remote work for this role?
Yes, this position at Spade Recruiting supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Spade Recruiting for this role?
Spade Recruiting offers following benefits: Dental Insurance, Life Insurance, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Spade Recruiting?
You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.