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Remote Client Support Specialist

AILProvidence, RI
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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Life Insurance
Flexible/Unlimited PTO
Career Development

Job Description

AO Globe Life is hiring individuals who want a flexible, work-from-home role where they can build skills, help people, and grow into a long-term career.

In this position, you’ll connect with individuals who have requested information about available benefits. You’ll guide conversations, answer questions, and provide a smooth, professional experience while supporting both new and existing clients.

What You’ll Be Doing

  • Meet with clients virtually using Zoom or phone

  • Walk individuals and families through available programs

  • Answer questions and guide clients through next steps

  • Support clients through onboarding and ongoing communication

  • Assist existing clients with updates and general support

  • Maintain simple digital records and documentation

  • Participate in training, mentorship, and development sessions

Why People Apply

  • 100% remote — work from anywhere in the U.S.

  • Flexible scheduling

  • No experience required — full training provided

  • Clients have already requested to be contacted

  • Ongoing mentorship and professional development

  • Clear path into leadership opportunities

  • Supportive, growth-focused team environment

What You’ll Need

  • Must be authorized to work in the United States

  • Laptop or computer with camera + reliable internet

  • Strong communication and organizational skills

  • Comfortable working independently

  • Coachable, motivated, and goal-oriented

About AO Globe Life

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.

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FAQs About Remote Client Support Specialist Jobs at AIL

What is the work location for this position at AIL?
This job at AIL is located in Providence, RI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at AIL?
Employer has not shared pay details for this role.
What employment applies to this position at AIL?
AIL lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at AIL?
AIL is looking for a candidate with "Senior-level" experience level.
Does AIL allow remote work for this role?
Yes, this position at AIL supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by AIL for this role?
AIL offers following benefits: Life Insurance, Flexible/Unlimited PTO, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at AIL?
You can apply for this role at AIL either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.