Remote Customer Service Associate
PerunHRTopeka, Kansas
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Overview
Schedule
Full-time
Career level
Entry-level
Remote
On-site
Job Description
Who we want:
- You will receive inbound calls from our Merchants, answering questions, while driving issues to resolution to the client’s satisfaction.
- We want our merchants to receive a WOW experience as they interact with someone who can be both an active listener and help clients figure out the best solution.
- Use your great verbal and written communication skills to provide excellent service to our merchants.
Basic requirements for consideration:
- Resume with application
- High School diploma or GED
- Minimum of one year of experience working in a customer facing role, preferably in customer service (ex: retail, restaurant, hospitality).
- Quiet and secure working environment free from background noise and be able to guard client confidential information.
- Familiarity with computers and internet navigation
- Internet speed requirements: To test internet speed, visit www.speedtest.net and click GO - results will display at the top of the page
- o Ping less than 50 ms
- o Download greater than 12.0 Mbps
- o Upload greater than 2.0 Mbps
Preferred qualifications:
- Experience in a customer facing Call Center environment, preferably with an online bill pay service or financial institution
- Strong work tenure with previous roles lasting a year or more
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Remote Customer Service Associate Jobs at PerunHR
What is the work location for this position at PerunHR?
This job at PerunHR is located in Topeka, Kansas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at PerunHR?
Employer has not shared pay details for this role.
What employment applies to this position at PerunHR?
PerunHR lists this role as a Full-time position.
What experience level is required for this role at PerunHR?
PerunHR is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at PerunHR?
You can apply for this role at PerunHR either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.