Remote Customer Service - Bilingual English/Spanish
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Overview
Remote
On-site
Compensation
$19-$22/hour
Job Description
Job Title: Remote Customer Service- Bilingual English and SpanishLocation: Remote- Work From Home!Compensation: $19-$22 / hr Schedule: 8 am- 4:30 pm Mon-FriJob Type: Temporary or Temp-to-hireAbout the OpportunityBring your customer service skills to this role & enjoy working from home! Doherty Staffing Solutions is partnering with a leading company in Minnesota based in a call center where you will be handling high volume inbound and outbound calls via chat, email, and phone. We are also hiring for a Bilingual English/Spanish Customer Service Rep for this role! Please see details below:What You'll Do:
- Responsible for assisting participants with inquiries for our client programs (contact may be in the form of phone calls, e-mail or chat)
- Effectively communicate with customers, co-workers, and management
- High accountability for providing excellent customer service
- Provide professionalism and signature service to both internal and external customers
- Provide quality professional customer service through the handling of inbound/outbound calls, chats, and emails for the following inquiries:
- Place orders, check shipping, order research
- Check account or certificate balances or account transactions
- Returns/damage/defective claims or lost shipments
- Communicate program rules and program information to customers
- Catalog support questions
- Additional product/rules clarification
- Navigate customers through basic website technical support
- Work with suppliers
- Problem resolution through online research
- Responsible for assisting participants with inquiries for our client programs (contact may be in the form of phone calls, e-mail, or chat)
- Must live in Minnesota
- Call Center Experience - must have made 50+ inbound and 50+ outbound calls
- Must be Bilingual- English and Spanish
- Effectively communicate with customers, co-workers, and management
- Must be able to read, speak and write in English
- High accountability for providing excellent customer service
- Provide professionalism and signature service to both internal and external customers
- Provide quality professional customer service through the handling of inbound/outbound calls, chats, and emails for inquiries related to orders, accounts, shipments, program rules, catalog support, technical support, supplier questions, and more
Automate your job search with Sonara.
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FAQs About Remote Customer Service - Bilingual English/Spanish Jobs at Doherty Staffing Solutions
What is the work location for this position at Doherty Staffing Solutions?
This job at Doherty Staffing Solutions is located in Waite Park, MN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Doherty Staffing Solutions?
Candidates can expect a pay range of $19–$22 per hour for this role.
What employment applies to this position at Doherty Staffing Solutions?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Doherty Staffing Solutions?
You can apply for this role at Doherty Staffing Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.