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Remote Customer Service Rep

Spade Recruitingnew york city, NY
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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Career Development

Job Description

Who We Are

We’re not your average insurance organization. We put people first, stay flexible, and focus on the future. Our mission is to give hardworking families peace of mind by ensuring they have the right protection in place. Through technology, teamwork, and a growth-driven mindset, we make the process simple, clear, and stress-free.

The Opportunity

We’re searching for individuals who love helping people and simplifying the complicated. You’ll be the trusted person clients turn to whenever they have questions, need guidance, or want to feel confident about their coverage. In this role, you’ll provide support, clarity, and reassurance—making sure every client feels taken care of.

What You’ll Do

  • Keep in touch with clients after they receive their policy

  • Explain benefits, answer questions, and guide them through claims

  • Break down coverage details in a way that’s clear and easy to understand

  • Work with leaders to make onboarding smooth and seamless

  • Be the reliable point of contact clients count on for support

What Makes You a Great Fit

  • Strong communication skills and a genuine passion for helping people

  • Comfortable with technology and remote work environments

  • Organized, detail-oriented, and proactive

  • Customer service experience is a plus, but not required

  • Legally eligible to work in the U.S. or Canada

Why You’ll Love It Here

  • Work From Anywhere – 100% remote with flexibility to set your schedule

  • Weekly Pay + Incentives – Earn steady income with performance bonuses

  • Training & Mentorship – Step-by-step guidance to help you succeed

  • Career Growth – Real opportunities for advancement, not just a job

  • People-First Culture – Supportive environment built on purpose and growth

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FAQs About Remote Customer Service Rep Jobs at Spade Recruiting

What is the work location for this position at Spade Recruiting?
This job at Spade Recruiting is located in new york city, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Spade Recruiting?
Employer has not shared pay details for this role.
What employment applies to this position at Spade Recruiting?
Spade Recruiting lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Spade Recruiting?
Spade Recruiting is looking for a candidate with "Senior-level" experience level.
Does Spade Recruiting allow remote work for this role?
Yes, this position at Spade Recruiting supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Spade Recruiting for this role?
Spade Recruiting offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Spade Recruiting?
You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.