REMOTE Customer Service Team Manager
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Job Description
Want a career that rewards hard work with real results? We offer an opportunity for motivated individuals to grow, lead, and succeed in a flexible, work-from-anywhere environment.This role involves working with different associations, explaining benefits, and providing support to families in need. You’ll be part of a remote team dedicated to meeting with members and ensuring they receive the guidance they need.To thrive, you must have strong dedication, discipline, and time management skills. Working from home isn’t easy—it’s for someone who knows how to stay focused and create growth opportunities during key moments.Whether you’re a recent graduate, changing careers, or seeking an opportunity to earn more, this could be the perfect fit. Apply today to hear more about our compensation structure, suggested schedule, and growth opportunities!
What You’ll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling designed to support work-life balance
Pre-qualified client consultations provided — no cold outreach required
Comprehensive training and licensing support
Monthly and quarterly performance bonuses
Equity opportunities for qualifying team members
Leadership development and advancement opportunities
Collaborative, mission-driven team culture
What You’ll Do
Conduct scheduled virtual consultations with clients through Zoom
Understand client needs and explain available benefit options
Guide individuals and families through the enrollment process
Maintain accurate digital records and follow-up communication
Provide high-quality client support and build lasting relationships
Participate in ongoing training sessions and team meetings
Who Thrives in This Role
Strong communicators with a client-focused mindset
Organized professionals who work well independently
Individuals comfortable using video conferencing and digital tools
Candidates motivated by growth and professional development
Customer service or client-facing experience is helpful but not required
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
About AO Globe Life
For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly partners with unions, credit unions, and veteran organizations to help families access financial protection and peace of mind.
With a growing remote-first workforce and a strong culture of mentorship and professional development, AO Globe Life continues to offer meaningful career opportunities for individuals who want to make a real impact.
Apply today to begin building a flexible remote career helping families nationwide.
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Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
