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Remote Customer Support Advisor

Spade RecruitingKenosha, WI
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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Health Insurance
Career Development

Job Description

We’re looking for motivated and dependable individuals to join our growing team. This position focuses on helping members understand their benefits, answering questions, and ensuring every interaction reflects care, professionalism, and integrity. The right candidate brings a people-first attitude and a passion for delivering quality service.

What You’ll Do

  • Communicate with members through inbound and outbound calls

  • Schedule and conduct virtual presentations for union members who request information about their benefits

  • Provide clear explanations of coverage options and assist with enrollment or updates

  • Complete necessary paperwork and maintain accurate records

  • Participate in leadership and personal development training

  • Collaborate with team leaders to enhance member experience and process efficiency

What We Offer

  • Long-term career growth and advancement opportunities

  • Flexible hours and the ability to work remotely

  • Residual income and comprehensive health benefits

  • 1-on-1 mentorship and hands-on training

  • All-expenses-paid annual trips to exciting destinations (past trips include Puerto Rico, Cancun, Disney, Las Vegas, and the Bahamas)

Minimum Qualifications

  • Excellent communication and time-management skills

  • 18 years of age or older

  • Must pass a background check

  • High school diploma required (college education an asset, but not mandatory)

  • Experience in customer service, sales, or related fields is helpful but not required

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FAQs About Remote Customer Support Advisor Jobs at Spade Recruiting

What is the work location for this position at Spade Recruiting?
This job at Spade Recruiting is located in Kenosha, WI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Spade Recruiting?
Employer has not shared pay details for this role.
What employment applies to this position at Spade Recruiting?
Spade Recruiting lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Spade Recruiting?
Spade Recruiting is looking for a candidate with "Senior-level" experience level.
Does Spade Recruiting allow remote work for this role?
Yes, this position at Spade Recruiting supports remote work, giving candidates the flexibility to work outside the primary office location.
What is the process to apply for this position at Spade Recruiting?
You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.