Remote Healthcare Billing A/R Representative {167583}

M-F 8:30-5p EST Remote Pay Rate $17/hr

• Receive payment denials, investigate the reason and rectify the situation with the payer or patient
• Receive inbound and place outbound calls from and to customers, Medicare, Medicaid and Commercial insurance providers regarding patient accounts
• Provide written correspondence to audit requests to include investigations and obtain appropriate documentation
• Document status of billing and payment process in patient account for future follow-up
• Remain current on payer requirements via research and coaching to ensure guidelines and procedures are being met for each payer
• Answer and follow up on calls from patients with billing questions
• Complete all end of month reports as requested, directed or assigned
• Complete all internal system service ticket requests as assigned
• Maintains a production level between 20-40 accounts per day ensuring quality of work is above average
• Production rates are at the discretion of management and are subject to change with our without prior notification. Maintains a better than average attendance score.

About you: To be successful in this role, you require:

• Minimum High School Diploma or general education degree (GED)
• Minimum two years prior medical supply billing experience and/or a minimum of one year prior experience as an AR Billing Representative
• Language: Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools in English
• Ability to write internal and external business correspondence
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
• Ability to apply intermediate math skills
• Ability to solve practical problems and deal with a variety of variables. 
• Advanced analytical reasoning to include ability to forecast exponentials within work flow processes and reason uisng outside factors.
• Knowledge of Microsoft Office Applications, Access or other database software; and ability to learn telecommunications software

WORK REQUIREMENTS

• Ability to work some evening shifts, weekends, and overtime as needed