Remote Licensed Allstate Insurance Customer Service Rep
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Overview
Job Description
1+ years of Allstate insurance experience is required to work remote
Established 23 years ago, Davis Financial & Insurance Group, located in Louisville, CO, stands as one of the largest agencies in Colorado. Rooted in a culture of hard work, integrity, and fun, we pride ourselves on being a family-oriented team that celebrates success and fosters camaraderie. From axe throwing and Top Golf to holiday parties and volunteering with local non-profits, we believe in giving back to our community while ensuring a stable and supportive work environment.
We are seeking an enthusiastic Licensed Insurance Customer Service Representative to join our esteemed team. This role offers an exciting opportunity to directly assist our valued clients and contribute to our goal of providing unparalleled customer satisfaction with cross-selling and up-selling requirements. Our team is built on a foundation of positivity and teamwork, creating an inviting work environment where every member is encouraged to thrive and grow. As a key member of our customer service team, you will be the face of our company, helping to resolve inquiries, process requests, and foster strong client relationships.
Base salary of $40,000 - $55,000 based on experience with additional bonus and commission opportunities ranging from $5,000 to $15,000
If you are passionate about customer service and ready to make a meaningful impact, we invite you to apply today and join our friendly and supportive team at Davis Financial & Insurance Group.
Salary Range: $40000 - $55000 per year
BenefitsAnnual Base Salary + Commission+ Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Career Growth Opportunities
Retirement Plan
Evenings Off
Holidays Off
Paid Holidays
Professional Development
Advancement Opportunities
Mentorship
Professional Work Environment
Team Building Activities
Equipment Provided
Paid Sick Leave
Personal Workspace
Simple IRA w/ Company Match
Flexibility with Work Location (Home Optional)*
Monday-Friday Work Schedule 8:30am-5pm
Work from Home
Responsibilities- Policyholder Assistance: Provide prompt and attentive assistance to policyholders, ensuring their inquiries are addressed with clarity and efficiency.
- Issue Resolution: Manage and resolve customer issues and concerns, ensuring high satisfaction and loyalty to Davis Financial & Insurance Group.
- Document Management: Accurately document customer interactions and transactions, maintaining precise records in our system.
- Product Knowledge: Stay informed about the company's insurance offerings to provide accurate information and solutions to customers.
- Communication: Participate in continuous communication within the team to share insights and improve customer engagement strategies.
- Customer Retention: Work proactively on strategies to retain existing customers through personalized attention and exceptional service.
- *1+ years of Allstate insurance experience is required to work remote
OR
- *2+ years of Property & Casualty insurance experience is required to work remote
- Strong active listening skills and excellent communication abilities.
- Capability to handle sensitive and confidential information responsibly.
- A keen eye for detail to ensure accurate data entry and record maintenance.
- Adept at using computer software, including CRM systems and Microsoft Office Suite.
- Problem-solving skills with the ability to adapt and manage multiple tasks effectively.
- Customer-focused and enthusiastic about delivering positive client experiences.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.