Research Program Manager IV- #26-20885

Duration: 15+ months contract Summary: The Participant Engagement team within Global Research Operations is looking for a Project Manager with 5+ years of experience to help implement global operational systems, connect teams and knowledge and problem solve operational hurdles to enable researchers to do their most impactful work. The ideal candidate is a self-starter, tech savvy, highly organized, detail-oriented and resourceful. You must be comfortable in an extremely fast-paced environment where you'll adjust to shifting priorities, find solutions on the fly across multiple stakeholders, and coordinate activities across teams and time zones. We're looking for an individual that is highly organized and able to proactively manage requests and timelines while anticipating project issues and resolving them. This is a full-time US-remote contract position.Responsibilities:

• Your primary responsibilities will be partnering with a team of program managers in executing core operational processes for the team including, but not limited to:
• Supporting multiple programs with operational, administrative and reporting activities
• Supporting participant recruitment operations across various workflows
• Managing change management processes including scheduling trainings, updating tooling and documentation to keep training and team resources current
• Maintaining sandbox environments for testing and training
• Proactively identify opportunities and gaps within our recruiting tools and processes, and develop strategies to address them
• Providing consistent progress updates to the team, including triaging and managing tooling bug reports
• Participating in project meetings as necessary
• Team-wide metrics data collection and validation
• Managing purchase orders and supporting budget logistics
• Additional ad hoc project support as needed
• Managing relationships with external vendors including monitoring fund transfers and payments, coordinating platform feature requests, and escalating technical issues
• Partnering with internal stakeholders on fiscal planning activities
• Producing and validating monthly participant compensation and spend reports, including reconciling figures across platforms

Minimum Qualifications:

• 5+ years of experience working in a similar capacity
• Prior experience working with User Experience Research or Design Operations
• Detail-oriented with a commitment to accuracy and quality
• Excellent verbal and written communication and organization skills
• Ability to multi-task and manage competing priorities in a fast-paced environment
• Track record of being detail-oriented, willing to wear multiple hats, demonstrating creativity, identifying areas for improvement and delivering results in a highly organized manner
• Experience in problem-solving and resourcefulness with a detail-oriented approach and organizational skills
• Proficient in MS Office and Google Workspace tools (spreadsheets, calendaring, presentation, word processing)

Preferred Qualifications:

• Experience in the technology industry
• Proficiency with research management tools and platforms
• Background in user experience (UX) research or human-centered design

Must-Have HARD Skills

• Tangible skills we can pick out on the resume
• 5+ years of experience working in a similar capacity
• Prior experience working with User Experience Research or Design Operations
• Excellent verbal and written communication and organization skills

Nice-to-have Skills:

• Proficiency with research management tools and platforms - Exp with RALLY PLATFORM for example; At least basic understanding of these tools or the usage
• Background in user experience (UX) research or human-centered design
• Experience in the technology industry - google MS etc but not a requirement; Any tech industry similar to the above is good as well.

About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.IMPORTANT NOTICE: For California Applicants-"Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation."AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.#LI-AS140