Resettlement Case Management Intern
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Overview
Job Description
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Scope of Work
Resettlement case management interns support IRC’s resettlement team with daily tasks that help welcome and promote the self-sufficiency of refugees, asylees, and other humanitarian immigrants in the Baltimore metropolitan area. As theinitialpoint of contact for newly arrived refugees, the IRC’s case management teams provide support, guidance, and continued integrationassistancefor up to five years after arrival. Interns will work directly with individual clients and families toassistin delivering resettlement services.
Reports To
CaseworkerorCasework Supervisor
Learning Objectives
Learn about the services that refugees, asylees and other humanitarian immigrants are eligible for upon arrival in the U.S., including public benefits in Maryland and local resources in the Baltimore metropolitan area.
Learn about strategies for effective, holistic case management. Develop resourcefulness and problem-solving skills to work independently in different situational contexts.
Learn to communicate effectively with clients across cultures.
Responsibilities
Under the direction of the intern’s supervisor,assistclientsremotely or in-personwith key services such ashousing set-ups,activating EBT cards for food stamps, applying for Social Security cards, or obtaining Maryland ID cards.
Assistclients to coordinatetransportation to medical and other required appointments.
In coordination with the resettlement team, conductremote, office,homeor community-basedorientation sessions on topics such as opening bank accounts, using EBT cards atgrocery stores, or using public transportation throughout Baltimore.
Assistwith service documentation through case-notes and case file maintenance.
Other duties as assigned.
Qualifications
Prior experience and interest working with refugees and immigrants preferred.
Prior experience and interest in case management or social work preferred.
Ability to work independently and as a team member in a fast-paced, cross-cultural environment.
Flexible and reliable, with outstanding attention to detail.
Strong problem-solving skills.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office applications (Word, Excel, Outlook) and web-based applications (databases, Box).
Fluency in English. Bilingual ability in one of the predominant languages of the local client base is desired.
Valid driver’s license, reliable access to a vehicle with current insurance and the ability to travel regularly throughout Baltimore preferred.
Position Details
IN-PERSON: Summer 2026 internships will be hybrid. This includes a combination of standard office environment, remote work, and field time within the greater Baltimore area.
DATES:Internships start with a required orientation on Monday, June 8th(approx. 9:30 AM – 3 PM). Regular weekly hours start the week of June 8th, 2026, and will continue through September 11th, 2026 (14 total weeks).
HOURS:Internships require a minimum of 15 hours per week for14 weeks. Interns should be able to come to the office at least 3 days per week.
LAPTOP:Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities.
REIMBURSEMENT:Internships with the IRC in Baltimore are unpaid. University credit may be arranged. Summer 2026 interns are eligible for per diem reimbursement at the rate of $15 per day (defined as 7.5 hours) to offset the costs of food and travel of the internship. Interns may also be reimbursed for mileage driven for any approved activities (based on round-trip mileage from the IRC office).
Application Process
DUE DATE:apply online atcareers.rescue.org by 11:59 PM ET on Sunday, May 24th.
INTERVIEWS:Applicants selected for interviews will be contacted to schedule interviews beginning May 2026. Due to the volume of applications, only applicants who are selected for interviews will be contacted. Interviews will be conducted approximately May 4ththrough May 20th, 2026.
OFFERS:Applicants who have interviewed for positions can expect to receive a decision no later than May 25th, 2026. Confirmations will be due at the latest by May 27th, 2026.
Equal Opportunity Employer
We are an equal opportunity employer and value diversity at our company. We do not discriminateon the basis ofrace, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation toparticipatein the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
This is an unpaid position and is not eligible for benefits.
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
Cookies: https://careers.rescue.org/us/en/cookiesettings
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
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