Resident Support Specialist

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Description

Summary: The Resident Support Specialist provides direct care and educational opportunities while interacting with clients to ensure healthy relationships, positive skills, and provide a supportive living environment. The Residential Support Specialist is also responsible for some administrative work, and DCFS case management notes with data entry. This position reports to the Program Supervisor.

EEO Classification: Service Workers

Status: Non-Exempt

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Assists in providing trauma-informed, evidence based, and therapeutic services to youth enrolled within transitional residential programs
• Focus on client needs; anticipate, understand, and respond to the needs of clients to meet or exceed their expectations
• Protect residents to ensure physical and emotional safety, to include mandated reporting of any observed or suspected incidents of child abuse or neglect
• Assist program participants so that they are properly clothed and outfitted, engaging in good hygiene practices, and living in a clean, orderly, and safe environment that promotes calm and good health
• Attend and actively participate in staff meetings and job-related training

SUPERVISORY RESPONSIBILITIES: None

Requirements

QUALIFICATION REQUIREMENTS:

• High School Diploma/GED, with additional training in child development, social services, nursing etc.
• Residential experience preferred
• Must be flexible to work holidays, evenings, awake overnights, and weekends
• Must be 21 years of age and older

OTHER REQUIREMENTS:

• Highly positive and enthusiastic style capable of motivating others
• Skilled in de-escalation, conflict resolution and mediation
• Excellent relationship management skills
• Excellent written and verbal communication skills
• Knowledgeable in providing childcare for infants to age five
• Culturally competent and sensitive to the issues facing low-income, homeless, and pregnant women
• Valid Driver's License, auto insurance and current DMV record

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is based primarily in an office environment, and the noise level is usually moderate.

Salary Description

20.40