Residential HVAC Service Technician / Comfort Advisor
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$100,000-$200,000/year
Benefits
Health Insurance
Dental Insurance
Job Description
Benefits:
- 401(k) matching
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
About the Role
Airz Heating and Cooling is hiring an experienced Residential HVAC Service Technician who can accurately diagnose heating and cooling systems, explain repair and replacement options clearly, and help homeowners make informed decisions.
This role is designed for a technician who combines strong technical ability with professional communication and consultative sales skills. You will be responsible for delivering a high-quality customer experience, identifying appropriate solutions, and completing accurate documentation for every service call.
This is not a high-pressure sales role. We are looking for someone who can earn customer trust, provide clear recommendations, and produce results through technical competence and honest communication.
What You’ll Do
- Diagnose and troubleshoot residential furnaces, air conditioners, heat pumps, boilers, indoor air quality equipment, and related HVAC systems
- Perform approved repairs and maintenance according to manufacturer specifications, applicable codes, and company standards
- Conduct thorough system evaluations and identify safety, performance, reliability, and efficiency concerns
- Explain findings and available repair or replacement options in clear, homeowner-friendly language
- Prepare accurate repair estimates and replacement recommendations
- Present financing or payment options when available and approved
- Identify appropriate opportunities for system upgrades, maintenance agreements, indoor air quality products, and energy-efficiency improvements
- Maintain complete and accurate customer, equipment, estimate, and service records
- Collect payment and complete required job documentation before leaving each appointment
- Communicate effectively with dispatch, installation teams, management, and other technicians
- Maintain a clean, organized, and properly stocked company vehicle
- Follow all safety procedures, company policies, and applicable HVAC codes
- Participate in ongoing technical, customer service, and sales training
What We’re Looking For
- At least 5 of residential HVAC service experience
- Strong diagnostic knowledge of residential heating and cooling systems
- Proven ability to communicate repair and replacement recommendations to homeowners
- Experience preparing estimates and presenting service options
- Valid driver’s license with an acceptable driving record
- EPA Section 608 certification
- Ability to complete required licensing or registration requirements applicable to the position
- Basic proficiency with mobile devices, field service software, estimates, invoices, and customer records
- Ability to work independently while supporting the broader service and installation team
- Professional appearance, dependable attendance, and strong follow-through
- Ability to lift, carry, climb, kneel, and work in attics, crawl spaces, mechanical rooms, and outdoor conditions
- Willingness to participate in an on-call rotation, if required
What Success Looks Like
Successful technicians at Airz Heating and Cooling:
- Diagnose systems accurately and reduce callbacks
- Provide customers with clear, complete options
- Maintain strong customer satisfaction and review performance
- Produce accurate estimates and documentation
- Meet service, sales, average-ticket, and conversion expectations without using high-pressure tactics
- Communicate consistently with customers and internal team members
- Protect company vehicles, tools, inventory, and customer property
About Airz Heating and Cooling
Airz Heating and Cooling serves homeowners in Forest Lake and throughout the Twin Cities metro. We focus on dependable residential HVAC service, clear communication, quality workmanship, and solutions designed around the customer’s actual needs.
We are building a team of skilled professionals who take ownership of their work, support one another, and want opportunities to improve their technical, customer service, and earning capabilities.
Airz Heating and Cooling is an equal opportunity employer.
Compensation: $100,000.00 - $200,000.00 per year
About Us
Serving Minneapolis and St. Paul, Plugz Electric is based in Forest Lake, MN where we founded our unique electrical services company a few years ago. We’re growing to serve more customers, ensuring that each project we take on with our expert electricians is performed to exacting standards.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Residential HVAC Service Technician / Comfort Advisor Jobs at Plugz Electric
What is the work location for this position at Plugz Electric?
This job at Plugz Electric is located in Forest Lake, Minnesota, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Plugz Electric?
Candidates can expect a pay range of $100,000 and $200,000 per year.
What employment applies to this position at Plugz Electric?
Plugz Electric lists this role as a Full-time position.
What experience level is required for this role at Plugz Electric?
Plugz Electric is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Plugz Electric for this role?
Plugz Electric offers following benefits: Health Insurance and Dental Insurance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Plugz Electric?
You can apply for this role at Plugz Electric either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.