Restaurant General Manager - Millie Leigh's Restaurant
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Overview
Job Description
Position Summary
The General Manager is responsible for the overall leadership, financial performance, and guest experience at Millie Leighs Restaurant. This role ensures that all operations reflect the restaurants commitment to refined Southern hospitality, exceptional food quality, and luxury service standards. The General Manager oversees all front-of-house and back-of-house operations, staff development, and operational excellence across breakfast, lunch, and dinner services.
BenefitsPaid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Career Growth Opportunities
Retirement Plan
Responsibilities
Key Responsibilities
Leadership & Operations
Direct daily operations of the restaurant, ensuring smooth service during breakfast, lunch, and dinner.
Lead, mentor, and develop management and hourly staff.
Maintain a culture of high-end Southern hospitality and professionalism.
Ensure all departments operate efficiently and according to company standards.
Schedule staff appropriately for peak business periods.
Guest Experience
Ensure guests receive exceptional service that reflects luxury dining standards.
Address and resolve guest concerns professionally and promptly.
Build relationships with regular guests and VIP clientele.
Financial Management
Manage restaurant budgets, labor costs, and operational expenses.
Monitor sales performance and profitability.
Analyze reports including food cost, labor percentages, and inventory.
Staff Management
Recruit, hire, train, and develop staff.
Conduct performance evaluations.
Enforce policies, service standards, and employee accountability.
Quality & Compliance
Ensure compliance with health, safety, and sanitation regulations.
Maintain high standards for food quality, presentation, and service.
Oversee inventory, ordering, and vendor relationships.
Brand & Growth
Uphold the Millie Leighs brand and reputation.
Assist ownership with strategic planning and marketing initiatives.
Identify opportunities to enhance guest experience and profitability.
RequirementsQualifications
5+ years of restaurant management experience (fine dining preferred)
Strong leadership and team-building skills
Excellent guest service and conflict resolution skills
Experience managing budgets and financial reports
Knowledge of restaurant POS systems and scheduling software
Strong organizational and communication skills
Work Schedule
Full-time position
Must be available for mornings, afternoons, evenings, and holidays
Restaurant is closed on Sundays
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