Restaurant Manager
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Overview
Job Description
- Company parties
- Dental insurance
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Restaurant Manager
- Act as Manager-on-Duty (MOD) during assigned shifts
- Open, run, and close the restaurant according to MHG SOPs
- Ensure service, food quality, speed, and cleanliness meet brand standards
- Handle guest issues immediately and professionally
- Maintain health, safety, and alcohol compliance standards
- Execute daily checklists—no skipped steps, no shortcuts
- Lead FOH and BOH staff during service
- Enforce policies, standards, and expectations consistently
- Coach performance in real time—fix issues on the floor, not after the fact
- Approve shift swaps, breaks, and call-outs per policy
- Escalate discipline issues to senior management with proper documentation
- Execute posted schedules and control labor during shifts
- Make real-time labor decisions based on sales volume
- Prevent waste, theft, over-pouring, and excessive comps
- Follow inventory, cash handling, and tip compliance procedures
- Ensure accurate cash handling and shift paperwork
- Approve comps/voids within authorized limits
- Secure cash, keys, and alarm codes
- Report variances or issues immediately
- Communicate shift issues, maintenance needs, and staffing problems clearly
- Complete shift notes and manager logs
- Follow MHG communication systems (GroupMe, R365, POS notes, etc.)
- Support events, promotions, and special programs as scheduled
- 2–4+ years restaurant experience (management or lead role preferred)
- Strong service standards and floor presence
- Ability to lead under pressure and stay calm during volume
- Understanding of basic labor control and cash handling
- Nights, weekends, and holidays required
- Must be physically able to work long shifts on your feet
- Hourly rate based on experience
- Eligibility for shift-based incentives or performance bonuses (if applicable)
- Overtime paid in accordance with state and federal law
- Punctuality and reliability
- Professional conduct on and off the clock
- Consistent enforcement of policies
- Zero tolerance for dishonesty or favoritism
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Hair of the Dog Eatery (Located in Downtown Norfolk,Loehmann'sPlaza off Virginia Beach Blvd, and Hampton Blvd across the street from ODU)
Offering an eclectic twist on good ole southern home cooking with focus on local ingredients. We opened the first Hair of the Dog in Virginia Beach on the boulevard with excitement to bring something new and fresh to the scene. We've been met with great enthusiasm since our first opening several years ago in Virginia Beach and thought expanding to Norfolk, specifically the ODU area made perfect sense.
From day one, we've prided ourselves on offering a modern and eclectic spin on Southern breakfast and comfort foods, with our full made from scratch menu offered all day, to go along with our extensive craft beer list and our creative spin on traditional cocktails like Bloody Marys' and Mimosas. We are proud of the kitchens we run and of the service staff whose primary goal is to provide you with the very best experience, every single time you walk in the door.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Restaurant Manager Jobs at Hair
- Flexible-schedule
- Full-time