Restaurant Manager, Drago's - Hilton New Orleans Riverside

Equal Opportunity Employer: EOE, including disability/vets

Hilton New Orleans Riverside is home to the renowned Drago's Seafood Restaurant, a celebrated New Orleans dining destination famous for its signature Charbroiled Oysters and exceptional Gulf Coast cuisine. Located along the Mississippi River in the heart of downtown, the hotel offers restaurant leaders the opportunity to lead high-volume operations, inspire talented teams, and deliver outstanding dining experiences in one of the city's most iconic hospitality destinations.

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Restaurant Manager, you're not just helping manage daily operations for one of our hotel dining outlets - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks- Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton- Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave- Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support- Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge- In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources- Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
• Health & welfare benefits- From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future- Our retirement plans make it easier to save for what's next
• Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton New Orleans Riverside is home to the renowned Drago's Seafood Restaurant, a celebrated New Orleans dining destination famous for its signature Charbroiled Oysters and exceptional Gulf Coast cuisine As a Restaurant Manager, you're not just managing daily operations for one of our hotel dining outlets - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Here's what you'll do during a typical day:

• Oversee daily operations: Assist with managing outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures
• Enhance guest experiences: Collaborate with the Restaurant Manager to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the dining experience
• Inspire and develop the team: Supervise, coach, and mentor team members, assist with performance evaluations, and contribute to professional development initiatives under the Manager's guidance
• Support revenue initiatives: Help implement marketing strategies, up-selling techniques, and promotions to boost food and beverage sales
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbein

Here's what you'll do during a typical day:

• Oversee daily operations: Assist with managing outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures
• Enhance guest experiences: Collaborate with the Restaurant Manager to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the dining experience
• Inspire and develop the team: Supervise, coach, and mentor team members, assist with performance evaluations, and contribute to professional development initiatives under the Manager's guidance
• Support revenue initiatives: Help implement marketing strategies, up-selling techniques, and promotions to boost food and beverage sales
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbein