What You’ll Do:
- Develop the team- Focus on self-improvement while supporting the success of others
- Put the Customer First- Consistently convert customers to Tay ho by finding ways to say ‘yes’ and engage with every guest.
- Achieve Results- Take ownership of every shift and take pride in your job
- Collaboration- Work with others to find success as a group
- Adapt to Change- Solve problems through an open-minded and all-inclusive approach
- Assist with any additional duties assigned
- Oversee food and beverage management, including inventory, ordering, and budgets
Responsibilities:
● Greeting, seating, and escorting guests.
● Providing menu recommendations and additional information.
● Upselling additional products when appropriate.
● Checking ID's to prevent minors from ordering alcoholic beverages.
● Taking orders using software, order slips, or by memorization.
● Communicating order details to the kitchen staff.
● Delivering food and beverages in a timely fashion.
● Delivering checks and collecting bill payments.
● Cleaning and maintaining the appearance of tables and tableware.
● Providing exceptional customer experience.
Requirements:
- Bilingual- English and Vietnamese
- Must be at least 18 years of age
- Servsafe/ Food Handler certified- manager level.
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation skills, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Moderate supervisory and leadership skills including, but not limited to, evaluating performance, appraising, and taking disciplinary action when necessary
- Work closely with team members during high volume shifts
- Have reliable transportation
- Ability to stand for long periods of time
- Ability to perform job functions with minimal supervision, attention to detail, and speed
- Must maintain near constant communication with multiple people
- Close vision, distance vision, and peripheral vision is required
- May stand for long periods of time and lift up to 50 pounds
- Must be able to sit, squat and kneel occasionally
- Must be able to work in a constant state of alertness and safe manner
- May be required to occasionally work in outdoor weather conditions
- Ability and willingness to work evenings, holidays, and weekends
Benefits:
- Competitive pay
- Paid sick leave, parental leave, and community service leave
- The opportunity to be on the ground floor of a rapidly growing brand
- Paid vacation time
- Profit sharing and bonuses available
- Tay Ho is privately owned growing company and we are looking for managers who want to grow with us.
Work schedule
- Weekend availability
- Monday to Friday
- Day shift
- Night shift
Supplemental pay
- Bonus pay
Benefits
- Paid time off
- Health insurance
- Referral program
- Paid training
