Restaurant Server - PT - Hilton Christiana

Hilton ChristianaNewark, DE

Overview

Remote

On-site

Job Description

Job DescriptionJob Title: Restaurant ServerDepartment:Reports To: Restaurant ManagerWhat's Your JQ? MJ Hotels Want to Know. What's Your JQ? MJ Hotels Want to Know. (youtube.com)N.B. This position requires applicants to already have work authorization for the United States of America.Position Summary:The Restaurant Server is responsible for promoting and selling the menu while delivering exceptional guest service. This position ensures accurate order taking, timely food delivery, guest satisfaction, and compliance with restaurant service and food safety standards.Experience & EducationHigh School Diploma or equivalent preferred

Ability to read, write, and speak English effectively

Minimum of 1 year of server experience in a high-volume or fine dining restaurant or dining facility

Essential Functions & ResponsibilitiesGreet guests promptly and provide a welcoming dining experience

Accurately take food and beverage orders

Present and describe menu specials to guests

Answer guest questions regarding menu items, preparation methods, and pricing

Ensure food appearance, temperature, and portion sizes meet quality standards

Deliver food and beverages in a timely and professional manner

Prepare guest checks accurately following standard procedures

Process guest payments and provide accurate change

Clean, clear, and reset tables and service items

Complete assigned side-work and cleaning checklists

Restock service stations and supplies as needed

Assist with guest seating and answer restaurant telephone calls when necessary

Maintain a strong commitment to guest satisfaction

Maintain reliable attendance and punctuality

Skills & QualificationsStrong verbal and written communication skills

Professional and friendly hospitality attitude

Ability to multitask and stay organized in a fast-paced environment

Knowledge of food safety and safe food handling procedures

Knowledge of wines and alcoholic beverages

Ability to operate the computer system

Strong customer service and teamwork skills

Physical RequirementsAbility to bend and lift food trays up to 40 lbs.Ability to work continuously in a fast-paced environment

Ability to stand for extended periods throughout the shift

Ability to climb stairs

Ability to safely carry hot and cold food items Mental & Environmental RequirementsAbility to work effectively under pressure

Strong attention to detail and accuracy

Ability to hear and respond to guest requests

Ability to assess guest body language and expressions

Ability to explain menu items and specials clearly

Ability to accurately write and communicate orders

Maintain professional language, appearance, and conduct at all times

Duties & ResponsibilitiesDeliver exceptional guest service throughout the dining experience

Promote menu items and specials to increase sales

Maintain cleanliness and organization of dining and service areas

Follow all food safety and alcohol service standards

Assist team members during busy service periods

Support restaurant operations and guest satisfaction initiatives

Maintain positive communication with guests and coworkers

Equipment UsedToasterEspresso machine

Coffee machine

BlenderMicro's computer terminal

Heat lamp

Mop and bucket

Cleaning chemicals

Dustpan and broom

Do you have what it takes for this job?At Meyer Jabara Hotels, our mission is to honor, host and create memorable moments and make true connections. This is part of what we call the J-Quality!We do this by creating an environment whereby all associates accept empowerment and ownership to go above and beyond for all of our guests.Are you a dynamic, enthusiastic, and guest-focused individual with a passion for the hospitality industry? If so, we have an exciting opportunity for you to begin your Journey with us and show us your J-Quality!Test your JQ and see if you have what it takes to be a part of our team!If you believe you have the J-Quality please click through to apply!What is your JQ?https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.beThe statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.Subject to Background Check

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FAQs About Restaurant Server - PT - Hilton Christiana Jobs at Hilton Christiana

What is the work location for this position at Hilton Christiana?

This job at Hilton Christiana is located in Newark, DE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Hilton Christiana?

Employer has not shared pay details for this role.

What employment applies to this position at Hilton Christiana?

The employer has not provided this information. This may be discussed during the hiring process.

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