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Restaurant Shift Manager

Five Guys Burgers and FriesNorth Olmsted, Ohio

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Overview

Schedule
Flexible-schedule
Full-time
Career level
Director
Remote
On-site

Job Description

Five Guys Burgers and Fries – Shift Manager

Are you an experienced restaurant professional who enjoys leading teams, delivering exceptional customer service, and working in a fast-paced environment?

Join Five Guys, home of America's #1 burger. Our restaurants feature an open kitchen, strong team communication, fresh ingredients, and a culture focused on quality, cleanliness, and customer service. If you enjoy leading by example and motivating others to succeed, we'd love to meet you.

What You'll Do

  • Lead restaurant operations during assigned shifts
  • Provide leadership, direction, and support to crew members
  • Ensure exceptional customer service and guest satisfaction
  • Maintain high standards for food quality, food safety, cleanliness, and execution
  • Train, coach, and develop team members
  • Assist with opening and closing procedures
  • Support cash handling and daily operational tasks
  • Create a positive and productive work environment
  • Help execute restaurant standards and operational goals during assigned shifts

Requirements

  • Must be at least 18 years of age
  • Recent restaurant or food service experience required
  • Previous leadership experience preferred
  • ServSafe certification preferred (additional compensation available for certified managers)
  • Strong communication and interpersonal skills
  • Ability to motivate and develop team members
  • Sense of urgency, integrity, and attention to detail
  • Ability to thrive in a fast-paced environment
  • Availability to work evenings, weekends, and holidays as needed

What We Offer

  • Competitive base pay
  • Generous tip program
  • Performance-based bonus opportunities
  • Medical benefits for eligible team members
  • Free employee meal during shifts
  • Paid training
  • Flexible scheduling
  • Career growth and advancement opportunities
  • Closed on Thanksgiving and Christmas

At Five Guys, many of our leaders started as crew members and advanced through the organization. If you're looking for an opportunity to grow your leadership skills and build a career with a company known for quality, customer service, and operational excellence, we encourage you to apply.

Work schedule

  • 8 hour shift
  • Weekend availability
  • Day shift
  • Night shift
  • Holidays

Supplemental pay

  • Tips
  • Bonus pay

Benefits

  • Flexible schedule
  • Health insurance
  • Employee discount
  • Paid training
  • Referral program

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FAQs About Restaurant Shift Manager Jobs at Five Guys Burgers and Fries

What is the work location for this position at Five Guys Burgers and Fries?
This job at Five Guys Burgers and Fries is located in North Olmsted, Ohio, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Five Guys Burgers and Fries?
Employer has not shared pay details for this role.
What employment applies to this position at Five Guys Burgers and Fries?
Five Guys Burgers and Fries lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Five Guys Burgers and Fries?
Five Guys Burgers and Fries is looking for a candidate with "Director" experience level.
What is the process to apply for this position at Five Guys Burgers and Fries?
You can apply for this role at Five Guys Burgers and Fries either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.