Restaurant Supervisor - Sushi Cabana | Isla Bella Beach Resort

About Isla Bella Beach Resort

Isla Bella Beach Resort combines unparalleled luxury with the authentic charm of the Florida Keys to create an oceanfront destination like no other. Nestled on 24 acres in Marathon, this 199-room resort blends modern elegance with the natural beauty of a mile-long private beach and vibrant marine surroundings. With a focus on exceptional guest experiences, Isla Bella offers world-class dining, a full-service spa, and a marina for thrilling water adventures, all designed to capture the laid-back yet sophisticated spirit of the Keys.

Restaurant Supervisor - Sushi Cabana | Isla Bella Beach Resort

Job Summary

Isla Bella Beach Resort, a luxury oceanfront resort in the Florida Keys, is seeking an experienced and service-driven Restaurant Supervisor to support operations at Sushi Cabana.

This role provides hands-on leadership on the floor, ensuring exceptional guest service, smooth restaurant operations, and a positive, team-oriented environment. The ideal candidate thrives in a fast-paced setting, leads by example, and is passionate about delivering memorable dining experiences.

Responsibilities

Operations & Guest Service

• Support daily restaurant operations to ensure a smooth and efficient guest experience
• Greet and assist guests, manage seating flow, and support host stand operations
• Monitor dining room activity and maintain high levels of guest engagement and satisfaction
• Respond to guest requests and resolve concerns promptly and professionally
• "Touch tables" regularly to ensure service quality and gather guest feedback
• Assist with expediting food service and ensure proper timing of courses
• Be present on the floor during peak service periods and support the team as needed

Team Leadership & Communication

• Lead by example and support team members during service

• Assist with training, coaching, and motivating front-of-house team members

• Participate in daily pre-shift meetings, reviewing:

• Service priorities and operational updates

• Specials, menu knowledge, and promotions

• Guest feedback and service standards

• Communicate effectively with management regarding service or operational challenges

• Foster a positive, collaborative, and guest-focused team environment

Sanitation & Compliance

• Ensure compliance with food safety, sanitation, and cleanliness standards
• Maintain cleanliness and organization of dining and service areas
• Support and monitor adherence to company policies, including:
• Time and attendance
• Uniform and grooming standards
• Workplace conduct and safety policies

Administrative & Operational Support

• Assist with inventory organization and requisitioning of supplies
• Support updates to POS systems including pricing, specials, and menu changes
• Assist with in-room dining coordination as needed
• Ensure proper care and organization of restaurant equipment and supplies

Qualifications

• Previous experience in a restaurant, bar, or resort dining environment
• Prior supervisory or leadership experience preferred
• Strong guest service and communication skills
• Ability to work in a fast-paced, high-volume environment
• Strong problem-solving and organizational skills
• Ability to lead by example and support team members during service
• Flexible schedule including evenings, weekends, and holidays

Benefits & Perks

We offer a great team environment and competitive benefits:

• Medical, Dental & Vision Insurance
• Additional voluntary benefits
• Employee housing based on availability
• Discounts at EOS Hospitality sister properties
• Opportunities for growth within EOS Hospitality

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