Restaurant Technology (RT) Product Analyst

Our Flavor — Why Whataburger

Whataburger isn’t just a fast-food burger chain it is where bold leadership starts — and where potential doesn’t just grow, it heats up. Whether you're leading the line or working behind the scenes, this is the place where opportunities stack up, and every day gives you a chance to Make a Difference.

Since 1950, we’ve invested in people who lead with integrity, Serve with Heart, and bring their best flavor to the team. We believe in working together, speaking up, having a little fun, and Winning as One — because great burgers (and great teams) start with the right ingredients. If you're ready — to learn, grow, impact, and Move Forward Boldly — we’ve got your back and your path cooked to perfection.

Your Recipe for Impact — What You’ll Do

As a Restaurant Technology Product Analyst, you’ll play a key role in shaping the technology that supports our restaurants every day. You’ll help Make a Difference by translating real operational needs into technology solutions that improve efficiency, reliability, and the team member and guest experience. By listening to operators and partners, you’ll Serve with Heart, ensuring tools are practical, intuitive, and built for real‑world use. Working closely with Product, Engineering, Operations, and Support, you’ll Win as One, aligning teams around shared priorities. And by supporting pilots, rollouts, and continuous improvement, you’ll Move Forward Boldly, helping evolve restaurant technology across a growing, multi‑unit environment.

Day-to-Day Ingredients — Responsibilities

As a Restaurant Technology Product Analyst, you will:

• Support the full lifecycle of restaurant technology products from planning through rollout
• Gather, document, and refine business requirements, user stories, and acceptance criteria
• Partner with cross‑functional teams to understand operational needs and pain points
• Analyze feedback, pilot results, adoption metrics, and performance data
• Support testing, pilots, rollout readiness, and post‑launch reviews
• Assist with managing product backlogs, priorities, and release documentation
• Identify product gaps, workflow friction, and improvement opportunities
• Prepare reports, dashboards, and executive‑ready summaries for stakeholders

The Sauce — Pay & Perks

As a Restaurant Technology Product Analyst, you will receive:

• Competitive Weekly Pay
• Bonus Program that scales up to 2.5X payout potential based on company results
• 5 weeks PTO
• Flex Weeks
• Paid Corporate Holidays
• Paid Parental Leave*
• 401(k) match $1/$1 up to 4%
• Competitive Medical, Dental and Vision Benefits*
• Short-term and Long-term Disability Benefits*
• Opportunities for Career Development and Growth
• Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
• Discounted Meals for You and a Guest
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and recognition for all you do
• Retirement Celebration Program

What You Bring to the Table — Required Experience

As a Restaurant Technology Product Analyst, you must have: 

• Bachelor’s degree or equivalent relevant work experience
• 2+ years of experience in product, analysis, technology, or operations roles
• Strong analytical and problem‑solving skills
• Ability to translate business needs into clear documentation
• High attention to detail and follow‑through
• Strong communication skills across technical and non‑technical teams
• Proven ability to collaborate in cross‑functional environments
• Comfort working in fast‑paced, evolving environments

Extra Toppings — Desired Experience

As a Restaurant Technology Product Analyst, we prefer you to have: 

• Experience supporting technology in restaurant, retail, or multi‑unit environments
• Familiarity with Agile delivery, product backlogs, or user stories
• Experience with pilots, rollouts, or change‑management support
• Exposure to operational analytics or performance reporting
• Experience working with third‑party vendors or technology partners

Where & How You’ll Work

This role is based at the San Antonio Home Office, working on‑site Monday through Thursday with remote flexibility on Fridays. In this role, you’ll have strong collaboration with leadership, across cross-functional teams, and with external partners to align capabilities with restaurant realities. The work environment is fast‑paced and requires sound judgment, strategic thinking, and strong collaboration skills. Full‑time availability is required, with occasional extended hours based on business needs, along with occasional travel to properties, project sites, and external meetings. Candidates must reside within commuting distance of the San Antonio Home Office.

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

*Eligibility rules may apply