Restoration Tech (water mitigation)

ServproDenver, Colorado

$18 - $23 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$18-$23/hour

Job Description

Replies within 24 hours

Benefits:

401(k) matching
Free uniforms
Opportunity for advancement

Primary Role: Respond to service calls as needed. Perform services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Results Expected: Production processes are performed according to guidelines and work orders. Communications to crew chief and customers are timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment, and facilities remain clean, orderly, and working properly.

Executive: Manage Customer Satisfaction
1. Notify the crew chief of customer needs and concerns.
  - Communicate with the crew chief regarding customer needs and successfully meet those needs.
  - Report any complaints about the performance of services.
Production: Production Processes and Jobsite Support
1. Adhere to 1-4-8 job responses.
  - Provide personnel availability for response to emergency services as required by SERVPRO® response commitment.
2. Perform production processes following SERVPRO® production guidelines per work order per crew chief directions.
  - Inventory and load the van with equipment, products, and supplies needed for jobs.
  - Set up staging area and equipment for each job.
  - Prepare rooms for cleaning processes.
  - Follow EZ Production Guidelines for all production processes.
  - Assist the crew chief and other production personnel.
  - Perform end-of-job/end-of-day cleanup and breakdown.
3. Leave the job site with a clean and orderly appearance.
  - Show respect for the customer’s home/property.
4. Follow SERVPRO® uniform policy.
5. Develop production expertise in services, cleaning products, and equipment.
  - Participate in training activities on a regular basis.
  - Seek certification through the SERVPRO® Employee Certification Training Program (ECTP) and relevant Institute of Inspection, Cleaning, and Restoration Certification (IICRC) certifications.
  - Enroll in all relevant training programs and achieve all relevant production certifications.
  - Read equipment and product directions and Material Safety Data Sheets (MSDS) to learn correct usage and application.
  - Learn how to properly operate equipment by reading owner’s manuals and training with other team members.
Human Resources: Communication
1. Ensure clear two-way communication with the crew chief and other technicians.
  - Each team member has a responsibility to communicate in a timely, honest, clear, and respectful manner.
  - Using proper and professional communication with team members is vital to team results.
Production: Maintenance and Equipment Repair
1. Maintain a clean and organized vehicle and clean equipment appearance.
  - Clean and disinfect equipment regularly.
  - Inspect equipment for damage.
  - Perform daily, weekly, and monthly vehicle maintenance checklists and equipment maintenance checklists, as assigned.
2. Clean and maintain facilities.
  - Clean and maintain the warehouse, office, and grounds, as assigned.
Executive: Safety and Risk Management
1. Attend safety training.
2. Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling.
  - Comply with safety policies as outlined in the SERVPRO® Safety Manual.
  - Utilize cleaning products, mechanical equipment, and personal protective equipment properly.
  - Maintain a clean, safe work area.
  - Report injuries and safety hazards immediately to your supervisor.
  - Follow the SERVPRO® crew rules.
Additional: Other Duties, as Assigned
1. Take ownership of Roles and Responsibilities.
  - Team members should take ownership of their job responsibilities. Identifying ways to be more efficient is also an important part of this position.
2. Handle recurring and unique tasks, as necessary.
  - Handle other tasks and duties as business needs require.

The signing of this job description acknowledges a clear understanding of the responsibilities of this position. Please note that as business needs change you may be asked to assist with other tasks or duties. Any area not understood should be clarified before signing to ensure you understand what is expected.

Compensation: $18.00 - $23.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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FAQs About Restoration Tech (water mitigation) Jobs at Servpro

What is the work location for this position at Servpro?

This job at Servpro is located in Denver, Colorado, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Servpro?

Candidates can expect a pay range of $18–$23 per hour for this role.

What employment applies to this position at Servpro?

Servpro lists this role as a Full-time position.

What experience level is required for this role at Servpro?

Servpro is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Servpro?

You can apply for this role at Servpro either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.