Retail Account Specialist, Beauty
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Overview
Job Description
Our Beauty & Wellness division empowers consumers with trusted products that support self-care, from salon-quality styling tools to wellness devices like humidifiers and air purifiers. Our innovative products and solutions promote healthy living, elevating the lives of consumers every day. This business unit includes Braun,PUR, Honeywell, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon brands, and this role may support one or more of these brands.
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Position: Retail Account Specialist, Beauty
Department: Sales for Beauty
Work Location:Boston, MA, Hybrid (work 3 days onsite)
Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations.
What you will be doing:
As a Sales Coordinator,you’llsupport the Senior Manager of Sales in driving execution across key retail accounts: Target and Walmart.You’llplay a vital role in coordinating promotional activities, account management, tracking performance and timelines, and ensuring operational excellence forHelen ofTroy’s beauty portfolio—Revlon and Hot Tools. This isa great opportunityfor a detail-oriented, proactive team player who brings creativity, decisiveness, and attention to detail to every task.
Expect a rhythm of 20% travel and 80% remote or corporate office engagement, balancing in-market execution with strategic planning and team development.
Support execution of promotional plans, product launches, and category initiatives across Target and Walmart, and other assigned accounts.
Act as the tactical expert on customer-specific processes, timelines, portals, and requirements.
Monitor account progress, daily orders, and shipment status; proactively flag issues and collaborate with the Senior Manager to resolve customer-related challenges.
Serve as the internal voice of the customer, translating needs into actionable plans and supporting flawless execution.
Assistwith line reviews by gathering and organizing information from internal HELE teams.
Prepare materials for customer meetings, including sales decks, performance reports, and promotional calendars.
Track and report on sales performance using customer portals, Excel, Nielsen, and IRI.
Maintainaccount documentation including Joint Business Plans (JBP), forecasts, and line reviews.
Provide administrative support to the sales team, including meeting prep, customer/vendor setup, compliance paperwork, and daily communication across accounts and sales reps.
Managenew itemsetup, portal updates, and ensuretimelyexecution of operational tasks.
Collaborate cross-functionally to resolve issues and drive smooth execution.
Identifyand recommend process improvements with a proactive, solution-oriented, and creative mindset.
Perform other duties as assigned by the Senior Manager of Sales.
Skills needed to be successful in this role:
Strong understanding of Target retail environments
Proficiencyin Nielsen, IRI, Retail Link DSS, and Scintilla
Strong organizational and time management skills
Excellent communication and interpersonal abilities
Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)
Detail-oriented with a proactive, problem-solving mindset
Ability to work cross-functionally and manage multiple priorities
Minimum Qualifications:
Bachelor’s degree in Business, Marketing, or related field
2+years of experience in sales support or account coordination
Authorized to work in the United States on a full-time basis
Preferred Qualifications:
CPG or beauty industry experience
Familiarity with Nielsen, IRI, Retail Link DSS, or similar tools
Experience with Target or Walmart
In Massachusetts, the standard base pay range for this role is $60,259 - 75,324 annually. This base pay range is specific to Massachusetts and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.
Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.
Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. Ifyou'reeager to sharenew ideasand try new things, we want to hear from you.
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For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, and Glassdoor.
Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thoughts, cultures, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
We will provide individuals with disabilities with reasonable accommodations to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000.
Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.
At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.
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