Retail Associate-Full Time, Gift Shop(Harrah's Atlantic City)
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Overview
Job Description
JobID: 87142
Category: Retail
JobSchedule: Full time
Posted Date:
JobShift:
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Consistently demonstrates superior customer service skills by displaying Spotlight on Success behaviors. Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $16.00 per hour
Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.
Excellent customer services skills. Pleasant, poised personality. Experience in a retail environment preferred. Working knowledge of either gift shop/boutique items. NJ CER LICENSE REQUIRED
May be assigned to work in any Retail Services area. Assists customers in purchasing merchandise. Promotes positive customer relations. Receives packages and boxes of various sizes and assist in stocking items. Marks prices on merchandise as directed. Advises customers as to current fashions, style of garments to suit age and figures, and coordination of accessories with apparel. Maintains accurate accounting of change bank utilized for giving change, refunds, etc. Maintains neatness of work area and ensures merchandise is displayed in proper area. Must be able to lift 15 to 25 pounds. Completes special assignments as requested by upper management.
May be assigned to work in any Retail Services area. Assists customers in purchasing merchandise. Promotes positive customer relations. Receives packages and boxes of various sizes and assist in stocking items. Marks prices on merchandise as directed. Advises customers as to current fashions, style of garments to suit age and figures, and coordination of accessories with apparel. Maintains accurate accounting of change bank utilized for giving change, refunds, etc. Maintains neatness of work area and ensures merchandise is displayed in proper area. Must be able to lift 15 to 25 pounds. Completes special assignments as requested by upper management.
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