Retail Banking Officer

This person shall be responsible for developing and managing deposit and consumer loan accounts that meet established requirements to provide maximum profitability to the bank with minimum risk.

Qualifications: This person should have a bachelor’s degree and two years of related experience or the equivalent.  This person should possess excellent verbal and written communication skills, have a well rounded banking knowledge, and have the ability to satisfy the banking needs of the customer.

Principal Responsibilities:

• Responsible for developing new and maintaining existing relationships that are profitable to the bank. Actively communicate with and provide excellent customer service to existing customers to strengthen retention. Work with resources provided to develop new customer relationships; including mortgage group, business banking group, ag group, brokerage/trust, construction department, existing customers, etc.

• By being a product and process expert, sell and cross-sell products and services to consumer and commercial customers/prospects that are profitable to the bank.

• Following Loan Policy and Guidelines, originate, underwrite, and close consumer loans.Monitor and maintain both the deposit and credit portfolios of customer households for quality and potential risk.  If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines.

• As coordinated by the Retail Branch Manager, conduct weekly surveys of competitors deposit rates and special offerings.  Update internal rate chart and distribute to appropriate bank personnel.

• Receive and verify domestic wire instructions from customers and transmit that information to the Accounting department.

• Act in accordance with FBT policies and procedures as set forth in the employee handbook.

• Adhere to compliance procedures and participate in required compliance training and all meetings deemedappropriate by supervisor.

• Be involved in professional and non-profit organizations outside of the bank to help maintain the positive reputation of the bank.