Retail Branch Supervisor
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Job Description
Are you a dynamic, experienced leader ready to take the reins and make an impact? LOC Credit Union, an award-winning institution, is seeking a motivated and results-driven Retail Branch Supervisor to assist leading our team at the Howell Branch.
This is a chance to champion growth, operational excellence, and a positive team culture. If you thrive on developing people, driving success, and engaging with the membership, we invite you to apply!
Why Join the LOC Team?
Joining LOC Credit Union means becoming part of a winning team that genuinely values its employees. The ideal candidate will serve an important role in helping their team through our "Let's Win. Together." motto!
Additionally, we offer a competitive package and an engaged culture where you can grow:
Compensation & Benefits: Enjoy a strong starting salary backed by an excellent benefits package including health, dental, vision, life insurance and more.
Work/Life Balance: 15 paid holidays off, which includes your birthday (yes, really!), and generous paid time off (PTO).
Invest in Your Future: Contribute to your 401K and benefit from the up to 5% match the Credit Union provides.
Grow Your Career: Take advantage of tuition reimbursement and career path programs that will help you reach your professional goals.
Culture: Join our team who describes our culture as transparent, evolving, friendly, collaborative and welcoming.
Key Responsibilities including but not limited to:
• Oversees vault and ATM operations, cash handling and ordering, daily balancing and ensuringall activities align with regulatory, audit and internal control requirements while supportingbranch management.• In collaboration with the Branch Manager, manage daily operations including, but not limitedto, assisting the staff with operational matters and concerns; opening and closing for business;monitoring the safety and security of the branch; providing check approvals and overrides;authorizing exceptions to policy and procedures when necessary
•Serve members directly by assisting with account opening, loan processing, online & bill paysupport and perform teller transactions as needed
• Assist the Operations Management Team with training the branch team on new and updatedprocesses and procedures to ensure consistency amongst the team
• Assist with interviewing, hiring decisions, onboarding, and training of newbranch employees as needed, recommend completion, extension, or separation at conclusionof probationary period
• Assists with staff scheduling and leading of team huddles alongside the Branch Manager to drivecommunication and team alignment
Are You the Ideal Candidate?
We're looking for a proven leader with the following qualifications:
- Experience: Minimum combined 3 years as a Financial Success Specialist (Personal Banker) and as a teller ina financial institution. Leadership experience of 1 year or more is preferred.
- Financial expertise: Proven success in sales, service delivery, and operations within a financial institution.
- Education: A GED or high school diploma is required.
- Core skills: Exceptional leadership, coaching, communication, problem-solving, and commitment to high service standards.
If you are a motivated high performing leader, seeking a company that truly values their employees, we invite you to apply today!
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