Retail Customer Service Associate

AtlantaAtlanta, Georgia

$17 - $19 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Compensation

$17-$19/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Job Overview

Home Center Outlet- Atlanta is excited to welcome a dedicated and passionate Retail Sales & Customer Service Professional to our team! This full-time position is based in our Atlanta, Georgia store and requires top-notch customer service and sales skills, alongside a strong commitment to ensuring customer satisfaction. The ideal candidate will be self-motivated, possess excellent communication abilities, and demonstrate strong organizational and retail skills.

Compensation & BenefitsThis full-time, hourly role offers a starting wage of $17 to $19 per hour, paid bi-weekly, along with opportunities for annual performance bonuses and commissions. Additional benefits include medical, dental, and vision insurance, a 401K retirement plan, and paid vacation time.

Key Responsibilities

Build and maintain relationships with existing customers while actively pursuing new ones.
Support team members in finding and understanding products.
Educate customers on the features and benefits of our offerings.
Ensure customer satisfaction to foster loyalty.
Address customer inquiries, resolve issues, and escalate any unresolved matters.
Utilize technology to access customer history for tailored service.
Manage the financial performance of the retail counter while adhering to store policies.
Assist in maintaining the showroom in line with company standards.

Requirements

High School Diploma.
Previous retail or sales experience.
Ability to lift up to 35 lbs and remain on your feet for up to 8 hours a day.
Flexibility to work various shifts.
Exceptional customer service skills and a friendly demeanor.
Availability to work evenings and weekends.

EEOC Statement Home Center Outlet- Atlanta is committed to providing equal employment opportunities to all employees and applicants. We strictly prohibit discrimination and harassment of any kind, ensuring a welcoming environment for everyone, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. This policy applies to all employment conditions, including recruiting, hiring, placements, promotions, and more.

Ready to take the next step in your career with us? Would you like to know more about the exciting opportunities for growth in this role?

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FAQs About Retail Customer Service Associate Jobs at Atlanta

What is the work location for this position at Atlanta?

This job at Atlanta is located in Atlanta, Georgia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Atlanta?

Candidates can expect a pay range of $17–$19 per hour for this role.

What employment applies to this position at Atlanta?

Atlanta lists this role as a Full-time position.

What experience level is required for this role at Atlanta?

Atlanta is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Atlanta for this role?

Atlanta offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Atlanta?

You can apply for this role at Atlanta either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.