Retail Customer Service Representative

BountifulBountiful, Utah

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Overview

Schedule

Full-time

Career level

Senior-level

Job Description

Customer Service RepresentativeWe are looking for anambitious and experienced customer service representative to work full time at our center.If you thrive in a fast paced environment where every day brings a new challenge, AlphaGraphics of Bountiful could be the fit for you! We are a locally owned printing, marketing, and visual communications company and weare looking for an enthusiastic team player to join our team.Responsibilities:Assist with the development and maintenance of client relationshipsBe knowledgeable of all products and services offeredHave a full understanding of pricing and be able to create and follow up on printing, signage, and marketing materialsestimatesCommunicate with production team and customers on a regular basisReview customerfiles to ensure production quality and accuracyBe highly responsive to customer inquiriesUnderstand and consult with customerson internet and print marketing solutionsStrategize with customersby listening, interpreting their needs, and advising on solutionsCommunicate courteously with customersthough email, over the phone, and in personAssist customerswith the resolution of any problems that may ariseUnderstand and operate majority of equipment used in the centerQualificationsExcellent written and verbal communication skillsAbility to problem solve and be solutions orientedHighly detailed with strong organizational and time management skillsUnderstanding of basic computer softwareThe ability to learn new software quicklyProfessional customer service demeanorHighly responsive to customer needsAbility to create and maintain customer relationshipsAbility to coordinate multiple schedules2-3 years facing customer service experience requiredHigh School diploma or GED required, college education in Marketing, Communications or Business preferredHigh Value Retail Clients

Responsibilities

Retail Customer Service

Qualifications

Must Have Retail Customer Service Experience!

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FAQs About Retail Customer Service Representative Jobs at Bountiful

What is the work location for this position at Bountiful?

This job at Bountiful is located in Bountiful, Utah, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Bountiful?

Employer has not shared pay details for this role.

What employment applies to this position at Bountiful?

Bountiful lists this role as a Full-time position.

What experience level is required for this role at Bountiful?

Bountiful is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Bountiful?

You can apply for this role at Bountiful either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.