Retail Host - Beauty & Essex Las Vegas

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• TAO Marketplace
• Employee Discounts
• Time off and much more!

Responsible for the daily operations and upkeep of the retail store. Interacts with restaurant guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipates and accommodates all needs of the guest

• Maintains the general cleanliness and orderliness of the pawn shop

• Actively engages with guests in the interest of selling all merchandise that is available for sale

• Assists with incoming calls and answering questions from guests

• Follows proper cash/payment card procedures

• Accurately completes all end-of-shift financial procedures

• Responsible for setting up the showcases,, performing side-work and other opening/closing procedures as directed by management, including:

• Makes sure all merchandise is securely placed in display cases and safe

• Conducts frequent inventory checks for missing and damaged pieces

• Receives and is able to send out packages to and from our retail partners to check in inventory

• Ensures display cases and safe are always locked and never unattended

• Performs opening side-work as prescribed

• Performs closing side-work as prescribed

• Reports all breakage, and damage of equipment or furniture immediately to management

• Attends and participates in daily pre-service meetings

• Participates in any training sessions or departmental meetings

• Learn by listening, observing other team members, and sharing knowledge while leading by example

• Portrays a positive and professional attitude

• General knowledge of Tao Group Hospitality, EZ Pawn Corp/ByGoldGirl, its partners, and supporting hotel environments

• Works as part of a team and provides help and support to all fellow team members

• Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue pawn attendant training

• ByGoldGirl jewelry training

EDUCATION/WORKING KNOWLEDGE:

• Previous sales associate or retail sales experience required

• Previous hospitality experience preferred

• Experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Must have strong problem-solving skills

• Excellent written and verbal communication skills required

• Ability to work under pressure and meet deadlines

• Must have good positive energy throughout the day

• Must be able to read the computer monitors and print legibly

• Must be able to kneel, bend, sit and stand for extended periods of time

• Must be able to move quickly through work and set the pace in the office

• Must be able to push and lift up to 40 lbs.

• Small to Medium office environment

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

• 0 - 10% Local Travel (United States)

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

• Ability to maintain a high level of confidentiality

• Ability to handle a fast-paced, busy, and somewhat stressful environment