Retail Lead
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Overview
Job Description
POSITION: Retail Lead / Seasonal Part-Time
Summary
The Lee Canyon Retail Lead ensures every guest receives an exceptional shopping experience while taking active ownership of daily floor operations, register management, and store security. Acting as a senior floor leader with keyholder responsibilities, this role opens and closes the shop, manages cash drawer counts, and supervises front-line team members during assigned shifts. Beyond delivering expert guest service and gear recommendations, the Lead drives shift performance, maintains peak visual standards, and supports inventory accuracy.
Key Responsibilities
- Store Operations & Keyholder Duties: Responsible for opening and closing store locations, securing building access, arming/disarming security systems, and performing daily POS drawer opens, reconciliations, and safe drops.
- Shift Leadership & Support: Guide daily floor activities during assigned shifts, assign associate tasks, ensure break compliance, and support onboarding and ongoing peer training for retail staff.
- Inventory & Stocking: Manage sales floor stock levels, track product movement, and ensure high-demand gear and apparel are promptly restocked.
- Merchandising & Presentation: Maintain peak visual merchandising standards, keep store layouts engaging, and ensure clean, orderly sales floors and fitting rooms.
- Guest Experience: Deliver top-tier customer service, offer expert product knowledge, and resolve guest inquiries or minor escalations with a welcoming attitude.
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Submit 10x as many applications with less effort than one manual application.
