Retail Sales Associate
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$50,000-$60,000/year
Benefits
Health Insurance
Paid Vacation
Career Development
Job Description
Benefits:
- Company parties
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Employee discounts
- Free uniforms
- 401(k) matching
Job Summary
This position is responsible for providing outstanding customer service while assisting customers with the selection of fireplaces, patio furniture, BBQ grills, and related accessories. This role combines product knowledge, consultative selling, and showroom presentation to help customers find solutions that fit their lifestyle, space, and budget. About Hearth & Home
We are a family-owned and operated business that has been serving the Chicagoland area since 1971, specializing in fireplaces, outdoor living products, and professional installation. We take pride in offering quality products, knowledgeable service, and a customer-first experience that has built our reputation for more than 50 years.
Key Responsibilities
- Provide a welcoming, knowledgeable, and pressure-free shopping experience
- Assist customers in selecting fireplaces (gas, electric, wood), outdoor living products, BBQ grills, and accessories
- Explain product features, benefits, installation requirements, and maintenance considerations
- Generate quotes, write sales orders, and process transactions accurately
- Maintain showroom displays, product signage, and overall store cleanliness
- Stay informed on product lines, promotions, and industry trends
- Handle customer inquiries, follow-ups, and basic issue resolution professionally
Qualifications
- High school diploma or equivalent required
- Previous retail sales or customer service experience required (construction/building, furniture, or specialty retail a plus)
- Strong communication and interpersonal skills
- Comfortable selling mid- to high-ticket items and working toward sales goals
- Ability to learn technical product information and explain it clearly to customers
- Reliable, punctual, and able to work Saturdays
Preferred Attributes
- Experience with fireplaces, patio furniture, BBQ equipment or overall construction knowledge (not required—training provided)
- Team-oriented mindset with a positive, professional attitude
Compensation
- Competitive base salary for your first 12 months while you learn our products, industry, sales process, and customer-service standards.
- Compensation transitions to a base salary plus commission structure, giving you the opportunity to significantly increase your earnings based on sales performance.
- Experienced and dedicated sales person could expect to earn $90,000 - $120,000 after initial 12 month training period.
Compensation: $50,000.00 - $60,000.00 per year
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FAQs About Retail Sales Associate Jobs at Hearth and Home
What is the work location for this position at Hearth and Home?
This job at Hearth and Home is located in Mt. Prospect, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Hearth and Home?
Candidates can expect a pay range of $50,000 and $60,000 per year.
What employment applies to this position at Hearth and Home?
Hearth and Home lists this role as a Full-time position.
What experience level is required for this role at Hearth and Home?
Hearth and Home is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Hearth and Home for this role?
Hearth and Home offers following benefits: Health Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Hearth and Home?
You can apply for this role at Hearth and Home either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.